The 10 Best Customer Service and Customer Engagement Platforms


This transparent approach to customer service makes sure that two agents are never working on the same issue at the same time and ensures tickets get solved quicker, thus increasing customer satisfaction.” 1) Ning.

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Top 47 B2B Marketing Posts - Hot Topics Ning and Facebook - July 2010

B2B Marketing Zone Posts

Now our team is working with several clients to really drive this concept home, and apply personas more aggressively to the content they are creating. was working on a project over the weekend and thinking about the entire experience we were building for prospects with content. Improve Your Tweets Using HootSuite’s Twitter Stats - Sazbean , July 19, 2010 An important part of any strategy is measurement — so you know what’s working and what’s not and where to improve.

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Work Literacy

Buzz Marketing for Technology

Work Literacy. Welcome to Work Literacys Web 2.0 The Work Literacy Blog. Work Literacy Skills in Education. Wilton joined Work Literacy. What Works at Work. (1 Welcome to Work Literacy's Web 2.0 Sponsored by Work Literacy and the eLearning Guild, from September 29 through November 7, 2008, this network will be THE place for you to learn about Web 2.0 Some Posts Related to Work Literacy. Pitching work literacy.

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How to Make Social Proof Work Online

Writing on the Web

Do some client recommendations work better than others? Social proof is such a strong trigger for online action, it’s good to know what works best for your Web content marketing strategies. Add this to Ning.

Online 186

Fishing with Tom - Work Literacy-RSS explained

Buzz Marketing for Technology

Work Literacy. You need to be a member of Work Literacy to add comments! Welcome to Work Literacy. About Work Literacy. created this social network on Ning. Work Literacy Badge. © 2008 Created by Michele Martin on Ning. Create Your Own Social Network! Search. Web 2.0 for Learning Professionals. Main My Page ASSIGNMENTS RE-SOURCED Member Info Intros Profile Pics Forum Videos Photos Groups Blogs Events. All Videos My Videos My Favorites Add Videos.

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Directory of Social Networks for Learning Professionals

Buzz Marketing for Technology

Ning, LinkedIn, Facebook) and the. Ning, Jane Hart ). community of teachers and educational leaders in basic education, who are natives or immigrants in the digital world (Ning). 2.0 : Using new technology in art classrooms (Ning , Craig. Challenges (Ning, Carie Page ). transformative technologies in education (Ning, Steve Hargadon ). in Higher Education (Ning, Eduardo. Ning, Terry Freedman ). Ning, Simon ). Ning, Helen W ).

New Communication Tech and Work Literacy Presentation

Buzz Marketing for Technology

Post: New Communication Tech and Work Literacy Presentation. New Communication Tech and Work Literacy Presentation View SlideShare presentation or Upload your own. New Communication Tech and Work Literacy Presentation. Slide 1: New Communication Technologies and Work Literacy for the 21st Century Knowledge Worker Slide 2: Purpose of Presentation ï?® Recruit researchers and educators into Work Literacy Group ï?® Work/Personal life intersection ï?®

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Searching for Expertise - LinkedIn Answers

Buzz Marketing for Technology

This is definitely a knowledge work task where talking to someone will help. Just yesterday (after having joined this ning as my first ning ever) I found a ning on the topic of Moodle, and I posted my question there. Yesterday I created a screen cast on LinkedIn for Finding Expertise. Today, I saw a post on our Free - Web 2.0

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Your Business Blog Sweet Spot: How to Find It and Keep It

Writing on the Web

Here’s a quick list of survey questions to ask your target audience to help define what they want to read: What are the five top web sites you visit frequently in your work? I’m interested in knowing your top 5 web sites you visit regularly for work (besides your own, of course).

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Content Marketing: What Are Your Target Audience’s Interests, Needs, and Wants?

Writing on the Web

Here’s a quick list of survey questions to ask your target audience to help define what they want to read: What are the five top web sites you visit frequently in your work? I’m interested in knowing your top 5 web sites you visit regularly for work (besides your own, of course).

Neuromarketing Books for Marketing to Brains

Writing on the Web

They also founded an excellent social networking site, , a Ning group, for people interested in how brain science can be applied to marketing. Neuromarketing and How Content Marketing Works.

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Blog Boredom: Renew and Refresh

Writing on the Web

I’m reading Tony Schwartz new book “ The Way We’re Working Isn’t Working.&#. Add this to Ning. One important key to effective blog marketing is to keep your brain clean and fresh. By that I mean, it’s easy to fall into ruts and become bored and boring. While routine and structure keep us on track, we need to “get out of our own yard&# and get out of the office for renewal and regeneration.

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Top 100 Women Creating Online Income Streams

Writing on the Web

All require work, promotion, and constant “minding the store.&# Milana herself has forged the way for many independent women and work-at-home moms. Who wouldn’t want to work with a coach like Milana who certainly walks the talk? Add this to Ning.

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Eight questions to ask before replatforming your ecommerce ecosystem


ning your goals, organizing your catalog data, setting up your third-party relationships, and drafting a reasonable timeline, you can replatform in a way that minimizes delays and unplanned expenses.”.

Social Media Budget Ratio

Buzz Marketing for Technology

Take for example - a blog - costs next to nothing, a podcast can cost btw $0 and $2000 on the high end, a video can cost btw $0 and $10,000 - $15,000, a wiki can cost about $6500 a year, a community can cost btw $0 (Ning) up to $100,000 a year for a private branded community.

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Social Media Strategy? Think Like a Reporter


The answers will be different depending on your company’s resources, the amount of content you have to work with, the number of employees involved in your social media efforts, the specific social media tool and other factors.

What Are Your Target Audience’s 5 Top Web Sites?

Writing on the Web

Here’s a quick list of survey questions for your target audience: What are the five top web sites you visit frequently in your work? I’m interested in knowing your top 5 web sites you visit regularly for work (besides your own, of course). Neuromarketing blog and Neuromarketing social networking site on Ning. Let me know which sites are tops in your book in the work you do… hit the comment link and submit.

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Blog Checklist: 10 Items BEFORE You Publish…

Writing on the Web

These are all little things that make a big difference in the look and feel of your blog, and also make search engines work more smoothly to index your page. Add this to Ning. What is a good checklist before you publish on your blog? I’m preparing some learning modules for a content marketing presentation and came up with this checklist of 10 items. Tell me what you think. Here’s what happens, usually.

Attractive Content: Speak to the brains

Writing on the Web

And…which is why there is new research about how to reach consumers based on how the brain works: neuromarketing. Add this to Ning. How do you write content that attracts readers to your products and services?

Ning 151

Blog or Website: Do You Use Wordpress as a Website?

Writing on the Web

Once set up, you can easily publish fresh content, write sales copy, add product pages, and benefit from the facility with which Wordpress works with the search engines. Add this to Ning. Online Surveys & Market Research. Do you use Wordpress for your business website? Many people do. And I’d like to know if you do, how long you have used it as a website, and what your opinion of it is. Leave a comment if you’d like, since the poll only gives you a yes/no choice.

The best online reputation defense is a good offense


Just because you’re old-fashioned doesn’t mean it isn’t working. Why Social Media Works for Small Business (

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Top 10 Tips for Creative Blog Writing

Writing on the Web

If someone says it’s stupid, it just might work… Don’t follow your writer’s group advice: Other authors will tell you to only write what you know about. Add this to Ning. What creative writing tips would you offer to budding writers?

8 Ways to Use a Wordpress Sales Page

Writing on the Web

We’ll talk about format styles, different ways to use a page, and key elements that work to build trust. Our class will be about what works and how you can easily format your own pages, using the Wordpress Sales Page wizard. Add this to Ning.

Class 191

Twitter: the little bird that grew up strong

Writing on the Web

from The Wharton School and is co-founder of the social media marketing company Miller Mosaic Power Marketing that works with clients to effectively use social media marketing for their businesses. Add this to Ning. Why Twitter Is Such a Powerful Social Media Platform , this week’s guest post by Phyllis Zimbler Miller , When I first heard Twitter mentioned two years ago – in a teleseminar with the BlogSquad! – I checked it out because I valued Patsi’s advice.

Online Reputation? 4 Tips

Writing on the Web

will work with Dow Jones Local Media Group to make an exclusive online reputation management plan. Bio: Robert Stretch works in marketing for VA Mortgage Center. Add this to Ning.

Online 184

Content Marketing Ideas: Rethinking Blogging

Writing on the Web

if that’s working to get you found, get people to know, like and trust you, and you’re converting readers to clients. Add this to Ning.

Blog Content: Are you personal… or all business?

Writing on the Web

For example, I’d like a place to rant about the 15-hour power outage I had yesterday that caused me to lose a day’s work. Add this to Ning. Do you stay on track with your blog content and business goals, or do you share personal stories and events that are peripheral?

Is the Social Web Changing How We Write?How to Write Like You Talk

Writing on the Web

But something happened at school and at work that turned the pleasure of communication into hard labor, for both writers and readers. You’ll also need to apply what works in conversation to your writing. Add this to Ning.

Content Marketing Results: 18 Ways to NOT Get Blog Traffic

Writing on the Web

At least a few times a week I get an email from a smart professional who struggles with making their web marketing work to get found, get known and get clients. Add this to Ning.

Why Use a WP Sales Page Template?

Writing on the Web

You can waste a lot of time and still not get a professional looking page that works to get people to buy or sign up. If you’d like to know how to use a landing page template within your WP blogging platform, I suggest you read this page here, describing how the WP Sales Page template works: WP Sales Page … and yes, it’s an affiliate link because I love this product. Add this to Ning. Have you tried to create a landing page using Wordpress? I have.

3 Biggest Challenges for Online Content Marketing?

Writing on the Web

If the first two challenges are working well, it’s easier to ask and get your readers to click to read an offer, whether for fee or free. All of your content creating tasks should bring results so that you get found, you get known and trusted, and you get new clients to work with. Add this to Ning. What are the three biggest challenges to marketing your business?

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Online Persuasion: What Do Clients Say?

Writing on the Web

Do these same persuasion tactics work for sites and businesses that aren’t selling physical products? Does social validation work for businesses selling services and experiences? Add this to Ning. How are you using client recommendations in your online content marketing ? Do you add them as an afterthought? Maybe you just collect them and put them on a separate page for testimonials? Or are they a major part of your content creation strategies?

Online 136

Your Business and the Web: Getting Better?

Writing on the Web

I know it’s completely changed my life and the way I work. More work, more results, neither? Add this to Ning. How has your business been affected by the Web? Have you felt the difference like a Tsunami or a soft summer drizzle? I’m curious. Both the quantity and quality of my business are vastly improved in terms of marketing ease, deliverability and profits. Yikes, …I feel an urge to create a new poll coming on!

Social Networking for Business: What’s Right for Yours?

Writing on the Web

Take the time to interview your current clients, as well as any clients whom you’ve met with but aren’t working with yet. Don’t forget, it might (or might NOT) be any of the “Big 3″ It could be a small community on a Ning network just waiting for an expert like you to join in the conversation. There’s the whole research aspect to find out which is the best one for you, then you have to figure out if it’s “working&#.

Best of 2007: Web 2.0 Sites


Socialtext An enterprise wiki tool that enables workgroups or organizations to create secure, group-editable websites; instead of sending emails and attachments, Socialtext customers use private web pages to work together. Ning Marketing 2.0

19 New Featured Sources on the B2B Marketing Zone


Writing on the Web ( Ning Advertorial Business Blogging Online Marketing Linkedin Landing Page ). What Works ( Vendor Government PR Trends Spending Release ). The B2B Marketing Zone has really taken off over the past few months with the recent addition of numerous great bloggers.

Phony Testimonials and Dumb Social Proof

Writing on the Web

I’ve been working with an old client who’s been working hard to master blogging so he can have a strong online presence. He’s got a solid reputation as an expert in his field, but up until now, he’s been working for someone else. News flash: Because it works! That’s right, social proof works. Even phony ones work, but I still don’t recommend you do this. Add this to Ning.

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