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Does Your Growth Strategy Need an Intervention?

Vision Edge Marketing

Evolving Customer Needs and Foster Loyalty : In his book, The Practice of Management , Peter Drucker declares there is only one purpose of a business: to create a customer. It often involves tactics like price adjustments, loyalty programs, and improving customer service. As time has progressed, specialized approaches have evolved.

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Chase launches media network

Martech

RMNs are attractive to advertisers who can send targeted ads based on the retailers’ deep knowledge of their customers, especially loyalty customers. The Chase team succeeded in creating a thoughtful, targeted offer that exceeded our expectations,” said Scott O’Leary, vice president of loyalty and product for Air Canada, in a release.

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The Growth Power Trio: Aligning Sales, Marketing, and Customer Success for Maximum Impact

Heinz Marketing

A frictionless experience boosts customer satisfaction, loyalty, and advocacy, which are crucial for sustained growth but can only be attained through collaboration between the “power trio.” Customer Success : Your customer success team isn’t just about keeping customers happy; they’re the architects of long-term loyalty.

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Amobee expands partnership with CPG analytics and intelligence provider

Martech

IRI, which also serves the OTC healthcare, financial services and media verticals, maintains a cloud-based repository of purchase, media, social, causal and loyalty data that can be leveraged to support personalized and relevant communications. Traditional CPG retailers have found it harder to leverage purchase and loyalty data.

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How social media network fragmentation will impact your 2024 strategy

Sprout Social

You should also look for the niche between your product and specific subcommunities that exist, like those seen on vertical networks. When you take ownership of a new (or abandoned) network for your industry, you’re most likely to build brand loyalty, increase retention and foster community.

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2023 Predictions: Retail media networks

Martech

While we’ll likely reach a saturation point in 2023 for Retail, other verticals like Travel and Auto will begin to ramp up, and off-site activations will gain popularity as on-site matures.”. CTV will borrow the retail media network playbook.

Media 97
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B2B Marketers Are Buying Customer Data Platforms. Here's Why.

Customer Experience Matrix

Offline retailers have to work harder to get customer names and tie them to transactions, using indirect tools such as credit cards and loyalty programs. B2B is another vertical. This means they’ve always had customer data available and thus been able to build extensive customer databases without a CDP.