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9 Chatbot builders to enhance your customer support

Sprout Social

Amazon Lex knows when to seek answers from knowledge bases, ask for clarity or direct users to human agents, enhancing the overall customer experience. Chatfuel Chatfuel is a chatbot builder designed for freelancers and startups that focus on enhancing client interactions through social media.

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The Intelligent Inbound Podcast: Lessons Learned from a Revenue Leader Turned SaaS Co-Founder

SmartBug Media

When asked what made her want to build Resurface Labs—the startup Christine co-founded in June 2020, smack dab in the middle of the first and scariest part of the global COVID-19 pandemic—she talked about three questions that came to her mind: Will I be challenged? Knowledge Base. But it never did. Jen Spencer on LinkedIn.

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CRM Software Selection Guide?

TrustRadius Marketing

It’s surprisingly easy to go through the whole selection process and buy the wrong software (many reviewers have said as much). Companies often forget about team input, review sentiment, and research the vendor’s reputation. What do reviews say? What does your team want? Do you need marketing functionality?

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VoIP Pricing 2022

TrustRadius Marketing

If you’re a startup or small business you should also see our free VoIP pricing article. Click here to read Talkdesk reviews. Talkdesk has a knowledge base for more information on a number of topics. Click here to read Webex reviews. Click here to read Dialpad Reviews.

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Pros and Cons of Low-Code Technology Today

TrustRadius Marketing

Startup and Small Business Friendly. Low-code development tools can benefit small businesses or new startups through cost savings and help with filling the skills gap. If you read through most software reviews, the majority of satisfaction complaints are about the desire for a new feature or an issue with a current feature.

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SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

The vast majority of startups fail because they lose customers faster than they win new ones. It helps achieve consistent growth CLV helps you monitor your growth and optimize for this, something that’s essential for SaaS startups. Otherwise, your business will start to make a loss (as happens in most startups).

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SaaS Customer Lifetime Value – 8 Strategies for Amplifying Yours

accelerate agency

The vast majority of startups fail because they lose customers faster than they win new ones. It helps achieve consistent growth CLV helps you monitor your growth and optimize for this, something that’s essential for SaaS startups. Otherwise, your business will start to make a loss (as happens in most startups).