A CX reality check: When good intentions meet clunky execution
Martech
MARCH 5, 2024
A red flag However, when I scanned the QR code, I was taken to a Microsoft Office 365 Forms page with a URL and UX that weren’t Xfinity-branded. The post A CX reality check: When good intentions meet clunky execution appeared first on MarTech. It even asked me to trust getting a call from a random “1-800” number on top of that.
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