Cintell

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How to Build a Buyer Persona: a Recipe for Success [Infographic]

Cintell

These personas can inform your strategic decisions at every level of business—from marketing to sales to product development—and help drive customer engagement. Your buyer personas will inform social advertisements that allow you to find customers based on their demographics and interests. Build specific persona profiles.

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The Right Customer at the Right time

Cintell

This has become a whole lot easier in the digital age with access to big data to inform us and provide guiding insights across a customer’s journey. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers.

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Understanding the B2B Buying Disconnect

Cintell

The reality is B2B buyers use a wide range of information sources to make a purchasing decision. Check out this list of the main information sources used by buyers along the purchasing journey: Customer reviews clock in as the second most popular information source, leading us to ask why.

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Should your B2B Marketing Plan Include Company Personas?

Cintell

The idea of creating buyer personas has long been used by marketers to create a human profile of our buyers. Instead, it means including information such as technologies in use, executive staffing changes and current projects underway. The same type of information is available in the B2B world about the companies we engage with.

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Why Personas Fail

Cintell

When they are little more than a demographic profile. This information can be found in your CRM, happening in real-time in your marketing automation system, understood anecdotally in your sales pit, or revealed in primary persona interviews. . Or we have to call it a profile, or something else. Why is this the case?

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17 Things High-Performing Companies Do to Optimize Their Buyer Personas

Cintell

Personas are full of deep insights including demographic information, role in the buying process, buying preferences, hobbies and interests, organizational goals and priorities, drivers and motivations, fears and challenges, associations, content topic preferences, KPI/success metrics, and personality traits.

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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

It is best to develop profiles of customers your team deals with on a daily basis. Once you have gathered sufficient information, you would be able to create better experiences for them. It is vital to understand your customers well. You also need to be aware of their motivations. This will help you create a buyer persona.