Chris Koch

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How Facebook’s privacy disasters will change B2B marketing

Chris Koch

Have you ever noticed that your Facebook profile page looks like one of those horrible qualification forms that we make our customers fill out? If you go to Facebook and look at your profile, your immediate reaction is going to be that it’s asking for too much information. Customers are less willing to give up information.

Privacy 100
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How old-school data capture is poisoning marketing and what to do about it

Chris Koch

As social media becomes more prevalent in marketing, we’re going to have to rethink how we gather information from prospects. Given the potential for lead generation through social media, the question then becomes how much information should we try to get from people coming to us through social media? In our recent Web 2.0

Web 2.0 100
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I have seen the future of B2B marketing. It’s on Forbes.

Chris Koch

But the Forbes platform is an important step in helping companies understand that there is a time for selling but there is also a time (generally much earlier in the sales process) when customers and prospects are simply looking to be informed, educated and entertained. Cool profile questions Forbes BrandVoice asks authors (and my answers).

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How to establish a voice of authority in a blog

Chris Koch

But you can’t establish that authority by putting a link to their LinkedIn profile on the blog. If your SME is a person who loves to collect information, then becoming an aggregator is a route to trust. The way that we establish trust and relationships with buyers is through authority. Aggregator.

SME 100
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The 2 questions on every buyer’s mind

Chris Koch

What’s unspoken here is that you need to develop thought leadership that is appropriate to each stage of the buying process so that buyers (and salespeople) can get the right information at the right time.

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The 2 questions on every buyer’s mind

Chris Koch

What’s unspoken here is that you need to develop thought leadership that is appropriate to each stage of the buying process so that buyers (and salespeople) can get the right information at the right time.

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Why the volume and quality of interactions with customers has to pass for social media ROI

Chris Koch

The only effective argument I’ve heard recently is that we embed calls to action in social media that drive readers to a landing page where we capture their information and start nurturing them as leads. We just have a hard time proving it. And it leads back to the problem we have with PR.