Cintell

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Understanding the B2B Buying Disconnect

Cintell

The reality is B2B buyers use a wide range of information sources to make a purchasing decision. Check out this list of the main information sources used by buyers along the purchasing journey: Customer reviews clock in as the second most popular information source, leading us to ask why.

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Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

We want to empower customers with buyer intelligence to inform sales and marketing activities and build more satisfying and profitable customer relationships.”. For more information, visit [link]. For more information, visit [link]. About Cintell.

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How to create Buyer Personas at every budget

Cintell

We believe there’s a spectrum of persona work and that there’s a way to get meaningful, useful information at any budget. So what’s a savvy marketer to do when they need personas but are hesitant to make the investment?

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How Marketers Use Data to Develop Personas

Cintell

While clustering a customer database is a helpful starting place, high-performing organizations are seeing real business value from researching deeper information about their audience that covers more than demographic or firmographic details. Today, many companies are using their existing contact database to formulate personas.

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Should your B2B Marketing Plan Include Company Personas?

Cintell

Instead, it means including information such as technologies in use, executive staffing changes and current projects underway. As consumers, we know credit card companies track our purchases and use this information to segment us towards future promotions.

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Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

We also need to remember to gain information about our buyers from sources outside our own organization, as too often that information can be a skewed and may not provide a holisitic view of the buyer. We share personas, or information about our buyers with the rest of our company in more ways than I can list.

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The Right Customer at the Right time

Cintell

This has become a whole lot easier in the digital age with access to big data to inform us and provide guiding insights across a customer’s journey. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers.