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What’s The Limit on Technology Adoption?

Zoominfo

Truth be told, one of the most important events during new hire onboarding is getting set up on the wide range of digital tools you will need to do your job. Most employees get accounts for email, calendar, messaging app, video app, and HR portals. Because you’re only truly employed after you logged in, right?

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NetLine Academy Has Landed to Better Educate B2B Demand Generation Marketers

NetLine

Introducing NetLine Academy Today, we are pleased to debut NetLine Academy ; a collection of self-paced learning modules aimed to support B2B demand generation marketers gain an expert-level understanding of NetLine’s Portal. Knowing this, NetLine Academy equips users with the tools necessary to become a NetLine Portal expert.

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Identifying B2B and B2C consumers in a privacy-driven environment: The MarTech Conference keynote

Martech

What that means is that as the industry gradually weans itself from cookie-tracking, other ways of understanding customer behavior and the customer journey become paramount.” Is the industry prepared for this privacy-driven environment? Marketers must serve high-quality content into their portal for the community to thrive.

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Top loyalty management software solutions: Forrester report by Comarch

Martech

Customer community : An online space exclusive for Comarch customers that features 50+ product and strategy-related channels (discussion groups), recognition for most active contributors, and industry-oriented sessions moderated by Comarch and industry experts.

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How Australian companies can offset labor shortages with e-commerce

Sana Commerce

The shortage has affected a wide range of industries, such as hospitality, agriculture, healthcare, construction and more. Businesses across industries are feeling the impact of higher cost of operations. Because customers no longer need to call or email to get updates, our new portal saves them, and us, time.

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3 Ways Banks Can Bridge The Growing Customer Expectation Gap

Salesforce Marketing Cloud

Get the survey results With the help of Industry Dive, we recently surveyed 153 senior employees across the banking, insurance, and wealth & asset management industries. With the shift in customer expectations from banks, it’s important to make decisions based on a wider range of data.

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Top 10 customer service software tools

Sprout Social

For example, most customer service tools track a range of customer service metrics like: The volume of queries received Response time Response rate Resolution rate Benchmarking these metrics can uncover opportunities to improve your service and optimize your customer service team’s processes. What about your website?