CRM Implementations Cost An Estimated $4.6 billion Annually, New Analysis Says
Zoominfo
MARCH 10, 2021
So the company begins defining requirements for new CRM software, and two months later selects a vendor. These figures account for a combination of companies installing CRMs for the first time and other organizations switching CRM vendors. market share in the CRM industry, according to prior analysis from Gartner.
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