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The Sales Game Has Changed: Here's How to Adapt


In fact, what calls the Social Enterprise starts with developing a Customer Social Profile and interacting in modern ways. CRM tools like and Landslide make it easier to memorialize, track, and stay on top of opportunities in the sales pipeline.

Summary of Sold-out "Science of Inbound Marketing" Session at Dreamforce 2011


Way back in September (seems so long ago), I had the opportunity to speak at's Dreamforce conference (which is now the largest software conference in the world, with over 45,000 registrants). It does work. Look it up on YouTube. It takes time, but it really works.