THE HACKIES: 6 areas to make your martech stack work with people, processes and data
chiefmartech
APRIL 12, 2017
Channels or Interaction Points: To offer better experiences through any channel such as Facebook, chat, ads, Messenger, mobile app, email, SMS, Twitter, LinkedIn, push notifications, website, POS, call center, voice, etc., you need to have a complete journey mapping of the experiences.
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