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The role of governance: Successful customer journey operations

Martech

That said, maintaining a consistently great customer experience across multiple channels over time requires more than a well-articulated strategy and an initial agreement to move in this direction. It requires a systematic approach to customer journey management and operations that utilizes governance to maintain standards over time.

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State of B2B Multi Channel Marketing Strategy 2022 Uncut: US vs UK

Inbox Insight

While multi channel marketing is no new phenomenon, the art of building scalable, effective and cost efficient multi channel strategies can differ enormously from business to business – and country! How can our unique insights guide your 2022 planning when it comes to channel adoption, investment and reporting?

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What is Social Media Governance?

Oktopost

Colin Day, Managing Director of EMEA and APAC at Oktopost, tackles the topic of social media governance and how B2B organizations can manage social media risk with confidence to grow and increase revenue. How do you define social media governance? Listen to the podcast: Or catch us on Apple Podcasts , Spotify , or YouTube.

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Mastering B2B Lead Generation in the Pharmaceutical Sector: 6 Essential Strategies

SalesGrape

One such challenge is navigating through strict regulations and compliance requirements that govern pharmaceutical marketing. For example, a study conducted by McKinsey & Company found that physicians are increasingly relying on digital channels for information about new drugs or treatment options.

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Google’s cookie deprecation: An essential marketing playbook for the post-cookie era

Martech

Your objective should be to identify the optimal intersection — your sweet spot — where your advertising and data expenditures are allocated most efficiently, focusing on the channels and campaigns that provide the greatest benefit for the cost. is now its own entity and governed independently from The Trade Desk.

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Account-based marketing strategy

Martech

ABM accounts organization With account-based marketing, your first strategic move is to ensure your target accounts are organized in a way that will govern when, how and how often you market to them. Do we have the people and skills required to create multi-tiered campaigns tailored to our accounts? Email Marketing.

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Whatever happened to customer journey orchestration?

Martech

Interestingly, the customer data platform (CDP) market — which emerged simultaneously — grew to become a multi-billion dollar arena with dozens of plausible alternatives. They are already moving more heavy-duty artificial intelligence and machine learning operations lower in their data stack (where they can be more closely governed).

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