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How to Lock Your Digital Door: Data Privacy Best Practices in 2024

Salesforce Marketing Cloud

Safeguarding against such risks requires a proactive approach: with strong data privacy, governance, and precaution. Data takes center stage in building trust. However, stories about data loss can steal the spotlight – and be reputation killers. The outcome? Sensitive customer data stays private, and customers stay satisfied.

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HubSpot’s October releases: A manager’s guide

Martech

In addition, several HubSpot Payment improvements were rolled out and data governance was improved for better security, compliance and trustworthy reporting. The customer journey analytics reporting tool provides a visual depiction of the touchpoints that are moving customers toward conversion and those that are not. Get MarTech!

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Marketing in 2021: The impact of blockchain on CX

ClickZ

Blockchain has the potential to dramatically impact customer experiences, but successful implementation will be largely dependent on how companies leverage the technology to reimagine touchpoints in the user’s journey. For a decade, blockchain and cryptocurrencies have been spoken about as the answer to shaking up different industries.

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Marketers need a unified platform, not more standalone tools

Martech

” Doesn’t it also mean that it forces an Oracle customer to become, in effect, an “Oracle shop,” locking them into the Oracle suite rather than allowing “composability”? We’re not deploying any software on premise, so you’re not locked in. The message was nonetheless clear.

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The Composable Enterprise brings us into The Great App Explosion & Big Ops

chiefmartech

It’s the antithesis of being locked in to the rigid and fragile monoliths of Ye Olde Times. These AI-powered, no-code tools are imbuing marketers with superpowers to quickly build a widening range of front-stage customer touchpoints and back-stage operational processes in a mostly self-service fashion.

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Accountable Culture and the Future of Work

Biznology

“A company’s culture needs to be adaptable…Attempts to lock in a certain type of culture over the long term at best will fail; at worst, they will hinder the organization’s competitiveness and sustainability. ” HBR – Denise Lee Yohn. As always, happy reading and listening! Company Culture Is Everyone’s Responsibility.

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What is Customer Data Management (CDM)? Definition, Best Practices and Technology

Martech Advisor

In this feature, we will cover topics such as customer data platforms, identity resolution and identity graphs, data-driven marketing and analytics platforms, customer data governance and so on. This gives brands a multitude of opportunities to collect more customer data and use it to enhance customer experiences.