The latest AI-powered martech products, platforms and additions
Martech
AUGUST 3, 2023
20% to 30% of customer service and support agents will be replaced with generative AI by 2026, according to Gartner. 1/3 of Americans think AI-based text generation will overall be a bad thing for society, the same survey found. This gives generative capabilities to Twilio Engage, its multichannel marketing solution.
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