Remove frequency recency
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5 Measures to Gauge a Brand’s Loyalty Through RFM

The Customer

And one of the simplest, most reliable is an old standby: recency, frequency and monetary, or RFM. For the unfamiliar, here’s the pocket guide: RFM scores customers on three measures – recency, frequency and monetary – and then averages the values. Customers with the highest scores are the most valuable.

Loyalty 98
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The Value of Investing in Customer Value Management

Vision Edge Marketing

You will need data related to value attributes, tenure, share of wallet, recency and frequency of purchase, cost to acquire, and cost to serve. Customer transaction data (recent purchases, frequency of purchases, products purchased, quantities, pricing info, etc.).

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MQL Criteria: Identifying Potential Customers Effectively

Only B2B

Timing and Frequency : Analyzing the frequency and recency of a lead’s interactions can indicate their current interest level. Interaction History : Understanding the historical interactions, a lead has had with your brand gives context to their journey.

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27 B2B Marketing Measurement Reports in Google Analytics

KoMarketing Associates

Behavior >> Frequency & Recency >> Count of Sessions. Pro Tip: Available for the United States and Canada is a Primary Dimension named Metro. This is based on DMA (Designated Market Area) and allows for the easy aggregation of city-level data. Behavior >> New vs. Returning.

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What purple vans and dinosaur taco holders have to do with Marketing

Heinz Marketing

I’ll never forget when I first noticed what I now know is The Baader-Meinhof Phenomenon , also known as Frequency Illusion. 4] Put plainly, the frequency illusion is when “a concept or thing you just found out about suddenly seems to crop up everywhere.” By Sheena McKinney , Executive Assistant at Heinz Marketing.

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With the identity crisis looming, do publishers and marketers have their head in the sand?

Liveintent

What are the recency and frequency of the provider’s linkages? .” Whether you’re a publisher or marketer, be sure to ask these questions as you begin to consider identity solution providers: Does the solution put my customers first? Where does the provider source their data? What is the provider modeling?

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Holistic Email Metrics Matrix: Are You Seeing the Whole Picture?

Litmus

Subscriber RFM (recency, frequency, monetary). Customer RFM (recency, frequency, monetary) of subscribers vs. non-subscribers. For a more subscriber-centric view of revenue, look at revenue per subscriber and subscriber lifetime value. Here are more examples: Email program revenue & profit. Email revenue per email.