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How to Sell Smarter Using Social Insights

Convince & Convert

Forget Focus Groups. He suggests that, rather than shelling out for costly focus groups, sales teams are realizing that social media provides endless information about what their audience cares about, how they consume media, and what motivates their decision-making. Identify the right audience. Track Strategy Results.

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Why now is the time to pay attention to micro-communities

Martech

In these circles, trust runs high and loyalty follows since a common purpose unites members – whether that’s a lifestyle accountability group chat or a focus group made of top customers from a global brand. These communities thrive on mutual support and shared success, making them a powerful space for those who are a part of it.

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Customer Advocacy Marketing: What Is it and How Does it Work?

Oktopost

Often also called UGC, or user-generated content, this powerful form of word-of-mouth marketing can manifest as social posts, reviews, or any sort of appreciation around your products or services. Powerful word-of-mouth marketing costs very little in terms of pure advertising, and will go a lot further than your own corporate message.

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Why understanding the history of marketing matters today

SmartBrief - Marketing

We must conduct more interviews and focus groups before we create a campaign or a strategic plan. That is consumer advocacy or word of mouth. Think person; not persona The first is that we need to think more about the actual consumer and less about the personas we built. I have seen this happen repeatedly.

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The Unsung Relationship Between Customer Experience & Marketing: Delivering the Brand Promise

Hubspot

HubSpot's Flywheel model offers a modern view of how companies can evolve by putting customer experience at the center of the organization's focus. Traditional research methods such as satisfaction surveys, focus groups, and interviews continue to play an important role in assessing satisfaction and capturing the voice of the customer.

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Finding Ideas for a Video Series or Podcast - Whiteboard Friday

Moz

For this kind of content, for a video series and podcast to really stand out and to grow in terms of their audience, we need to harness word of mouth. Word of mouth doesn't grow through the way we often think about audience growth in marketing. It could be to do with emotional problems. It could be anything really.

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12 Benefits of Blogging for B2B Marketers

B2B Marketing Traction

This facilitates word of mouth marketing and expands your marketing reach. Instead of or in addition to expensive market research such as focus groups, you can use your blog and social media to get feedback and opinions. Increase “shareability” of your marketing messages. Crowdsource market research.