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53 Focus Group Questions for Any Purpose

Hubspot

Whether your focus group is there to give feedback on a product or service or help you assess how your brand stands out in your competitive landscape, thought-provoking, open-ended questions are essential to a productive discussion. Featured Resource: Market Research Focus Group Template. Download the Template.

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How to Improve Your Product With Remote Focus Groups

ClearVoice

For the businesses that are focused on building, launching, or improving their products in 2020, the way in which their teams work with focus groups has changed. Many businesses are figuring out how to best work with focus groups that are now remote to build and improve their products. 3 ways to run remote focus groups.

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How to use voice of customer data to improve your customer relationships

Sprout Social

So what is VoC and how does it help you improve your customer relationships? Focus groups : When developing a new product and service, focus groups help inform the product development team if they’re on the right track. What is voice of the customer & why is it important?

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Top Customer Retention Strategies for B2B Marketers in 2023

Marketing Insider Group

You must continue providing support and value throughout your relationship. You must stick to your brand promises and remain reliable throughout the relationship. You’re building a stronger relationship with clients by going out of your way to show your appreciation. Deliver a Thoughtful Onboarding Experience.

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4 Practical Tips to Avoid Confirmation Bias with AI

Vision Edge Marketing

Confirmation bias can occur at the outset in how we develop and field surveys, conduct interviews or focus groups , and analyze the competition. Confirmation bias, often unintentionally, can significantly impact the quality of research and decision-making. We construct questions that will give us the answers we want.

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The Unsung Relationship Between Customer Experience & Marketing: Delivering the Brand Promise

Hubspot

Traditional research methods such as satisfaction surveys, focus groups, and interviews continue to play an important role in assessing satisfaction and capturing the voice of the customer. Know the voice of the customer. Direct customer feedback is foundational for understanding and improving experiences.

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3 kinds of data to optimize digital events

Martech

Here are some research tools and tactics to use before the event: CRM systems Surveys Focus groups Social media Community forums Previous events Digital content (webinars, whitepapers, etc.) “It is up to you to do the research and build the personas and profiles,” said Maxwell. Get MarTech! In your inbox.