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FAQs: The good the bad and the ugly of working with a content marketing agency

Tomorrow People

We cover everything you need to know about successfully working with a digital content marketing agency, and how you can achieve the best results. So this instalment pulls it all together, with a short FAQ of the most common bugbears and successes a client/agency relationship goes through. It has happened!)

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CTV Advertising FAQs

Porch Group Media

How Does CTV Advertising Work? Some general rules of thumb relate to size and file format. The post CTV Advertising FAQs first appeared on Porch Group Media. A CTV device is one that connects to or is embedded in a television supporting video streaming services like a SmartTV, Xbox, Roku, Apple TV, etc. specs are followed.

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Customer service tiers: What they are and how to create them

Sprout Social

This approach works as an escalation system, so support agents can handle issues aligned with their set of abilities and system accesses. Without this level of structure, skilled support agents might get stuck dealing with FAQ-level inquiries, while beginners wrestle with complex problems. Why do organizations use tiered support?

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Book Review: Content Rules

Webbiquity

And so it is that Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business has arrived at at opportune time. Content Rules is a must-read for anyone who wants to create compelling, useful information for their target audiences. Ann Handley and C.C.

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Seven Content Types to Focus on in Your 2023 Marketing Strategy

Webbiquity

Understanding how each different content format works, which audience segments it appeals to, and how it fits into your overall sales and marketing funnel is key to success. The same rules apply as before: make sure you are honest, especially if you are mentioning yourself on the list. Guest post by Natasha Lane.

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Introducing Conversica Answers v2

Conversica

This is inefficient and results in slow response times for contacts and lots of additional work for team members. And even when a technology is able to handle FAQs, the responses are impersonal and generalized. For example: Let’s say you work for a B2C telecommunications company. Thankfully, Conversica has a solution.

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Data Privacy Terminology 101

Zoominfo

Almost everyone has an opinion about the topic, but few truly understand how it actually works. General issues in data privacy include the rules around data collection, required disclosures, and the rights of individuals. By contrast, some rules require only “opt-out” consent. The world of data privacy is vast and complex.

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