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How to Tackle Real-Life Social Media Customer Service Obstacles

Hubspot

ASOS also has a similar division set up on Facebook , with one page dedicated to customer service, and the other to marketing messaging. First, do like Citigroup does, and cover your butt with a privacy notice applicable to your industry that's visible right on your social media account.

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A great example from a drop-down menu in a Royal Opera House web form: That’s just a small sample. I’ve been mulling on this one for a while: how does Facebook, YouTube, Flickr, blogging,… Read more… Roger Warner | January 15th, 2008 | 5 comments The Power of Content: a video case study We’ve been experimenting with ‘guerrilla video’ as a promotional tactic for our clients and thought we should taste our own medicine.

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