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The Top Customer Experience Podcasts (Updated February ’22)

Genroe

For a relatively niche industry segment, Customer Experience has a rich variety of regular podcasts to which you can subscribe. This regularly updated post provides links to the most popular (defined below) CX podcasts along with their focus, key presenters and durations.

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The Marketing Book Podcast: “B2B Social Selling Strategy” by Julie Atherton

The Forward Observer

A business leader, public speaker, consultant, and strategist with over 30 years of experience, she specializes in training and advising organizations from global brands to educational organizations and social enterprises on how to embed social media in their strategic development and growth. Don’t know how to leave an iTunes review?

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The Marketing Book Podcast: “Social Media Strategy” by Julie Atherton

The Forward Observer

A business leader, public speaker, consultant, and strategist with over 30 years of experience, she specializes in training and advising organizations from global brands to educational organizations and social enterprises on how to embed social media in their strategic development and growth. Don’t know how to leave an iTunes review?

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The Marketing Book Podcast: “Marketing 6.0” by Philip Kotler

The Forward Observer

Metamarketing goes beyond that and offers a genuine physical and digital convergence by providing a more interactive and immersive customer experience across physical and digital spaces. Moving from Traditional to Digital by Philip Kotler, Hermawan Kartajaya, and Iwan Setiawan (Marketing Book Podcast interview) Marketing 5.0:

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The Marketing Book Podcast: “The Growth Leader” by Scott Edinger

The Forward Observer

It must create value in the way it sells by delivering a compelling experience that adds value beyond the product itself. As a leader, it’s your job to build and guide that experience. Douglas Burdett, host of The Marketing Book Podcast. Best-selling leadership author and business growth consultant Scott K.

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The Marketing Book Podcast: “Stop Starvation Marketing” by Christine Slocumb

The Forward Observer

About the Author Christine has 30 years of marketing, business development, and product management experience in a wide variety of companies, from start-ups to Fortune 50 firms. And, interesting fact – Christine and the host of The Marketing Book Podcast are both married to physicians! No Spam. .:

Planning 161
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The Marketing Book Podcast: “Forget the Funnel” by Georgiana Laudi

The Forward Observer

This framework helps you get inside your customers’ heads, map and measure your customers’ experience, and uncover which tactics will actually move the needle for your company. Douglas Burdett, host of The Marketing Book Podcast. It’s time to stop guessing. Don’t know how to leave an iTunes review?