3 Ways to Use Lead Scoring Within Your Marketing Automation Programs
Customer Experience Matrix
JULY 1, 2012
I wrote last week about the difficulty of linking marketing leads to sales results. The practical use of lead scoring is to decide which leads to pass from marketing automation to sales, or, even more pragmatically, to predict which leads will be accepted by sales.* Many companies today have inserted a phone call between marketing automation and the sales department, screening every plausible lead before sending them to actual salespeople.