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The ethics of AI-powered marketing technology

Martech

AI has now enhanced this capability, but it also raises ethical concerns. With Einstein GPT, customers can generate content that continuously adapts to changing customer information and needs in real-time. With Einstein GPT, customers can generate content that continuously adapts to changing customer information and needs in real-time.

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AI ethics: How marketers should embrace innovation responsibly

Sprout Social

Although it has sparked excitement and enthusiasm, there are concerns surrounding the ethics of AI. And with works like Parable of the Sower, the Machine and I, Robot within the cultural zeitgeist, it’s understandable why sci-fi fans, researchers and technologists alike warn of the dangers of ignoring AI ethics. What are AI ethics?

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AI, Without the Angst – How to Use It Without Losing Your Customers’ Trust

Salesforce Marketing Cloud

There was a trust gap. Fast forward to today, and trust is at the heart of how widely and successfully businesses and customers will embrace the emergence of generative AI. But as more and more leaders are realizing, it’s that very work that will make the difference in whether people trust your AI.

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What Does AI Transparency Look Like? It Depends on Your Industry

Salesforce Marketing Cloud

Develop ethical generative AI from the get-go Building trustworthy generative AI requires a firm foundation at the inception of AI development. This opacity prevents independent auditing of the systems for biases, flaws, or ethical issues.” Perform regular bias audits to foster transparency and trust.

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What’s up with Generative AI and Email Marketing?

Salesforce Marketing Cloud

How will generative AI impact email marketing in the next 2-5 years? Are you already using generative AI? What needs to happen for generative AI to achieve its full potential in email marketing? But what do marketers want to know about generative AI and email marketing? If so, how? Can you give us some examples?

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The Responsible Approach to Generative AI

Content Standard

According to a recent Gartner poll of over 2,500 executives, 70% are actively investigating and exploring generative AI, while 19% are already in pilot or production mode. This paints a vivid picture of the business urgency that’s built up around generative AI this year alone.

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Getting smarter together: Trends in AI for B2B marketing

SmartBrief - Marketing

They frequently don’t understand or trust AI, so they’re hesitant to employ it to automate important tasks such as gathering audience and program insights, tactic orchestration, conversation automation and content creation. As B2B marketers gain a better understanding of AI’s capabilities, trust in these valuable solutions can grow.