103 Compelling Social Media and Marketing Statistics for 2013 (and 2014)
Webbiquity
NOVEMBER 12, 2013
As many companies have learned the hard way, unanswered complaints on social networks can go viral, causing real damage to a company’s brand. According to Get Elastic, 31 percent of consumers are worried that they will be tracked if they click them, and 55 percent fear a virus. Use hashtags—but sparingly. Which explains a lot.
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