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B2B Customer Experience: Balancing the Human Factor with Technology

Vision Edge Marketing

From chatbots to self-service platforms, technology is reshaping customer interactions, enhancing efficiency, improving EBITA, and steering decisions with data. Gartner’s survey reveals a whopping 75% of B2B buyers prefer self-service, versus interacting with sales representatives, during the initial stages of the buying process.

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Report: Efficiency in Marketing Remains a Top Priority for CMOs

KoMarketing Associates

As executive marketers look ahead to the coming months, new research suggests that they are heavily focused on their efficiency to drive marketing results. In addition, efficiency in marketing (25 percent) is the biggest thing CMOs feel like they need to focus on for their own development. A Rise in Digital Marketing Investment.

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[Research] The Influence of AI on GTM Strategies

Convince & Convert

Three-quarters of GTM teams have access to AI, but just 29% of GTM leaders report using AI to a great extent for their jobs. Very few companies are decreasing their hiring due to efficiency gains. Team alignment is a consistent priority across all GTM departments surveyed. Key findings highlighted: Room for improvement.

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Report: Marketers Turning to High-Quality Data to Boost Overall Efficiency

KoMarketing Associates

Recently, Experian conducted “The 2018 Global Data Management Benchmark Report” to gain more insight into how executives are utilizing data to their advantage. At the time of the report, the majority of respondents (52 percent) said that they believed data and analytics would provide “a key source of opportunity in the coming years.”.

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Salesforce’s 8th State of Marketing Report

Discover today’s biggest marketing trends in the 8th edition of Salesforce’s “State of Marketing” report.

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3 Ways To Promote Efficient Growth With Resources You Already Have

Salesforce Marketing Cloud

” Those are among a handful of common refrains I hear from sales leaders these days — many of whom are on the hook for promoting efficient growth, even as we face an economic recession. So when nearly everyone I talk to hints at budget cuts (and surveys show the same trends), I know that this is the era of doing more with less.

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Data Cleansing Automation: Enhancing Efficiency and Reducing Manual Efforts

Only B2B

Key Data Hygiene Challenges Faced by Businesses The challenges of data hygiene, such as duplicate entries, inconsistent formatting, and incomplete information, hinder operational efficiency and decision-making. The utilization of AI-based solutions enhances the efficiency of data cleansing processes.