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32 social media training resources and courses every marketer needs

Sprout Social

And continuing your social media training is the best way for you, and your team, to achieve a quick knowledge and credentials boost. The more team members you onboard, the more important it becomes to keep up with the best training resources out there. Org-wide social media marketing training. Level: Beginner. Type: Course.

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A New Partner Portal Grows Channel Sales Program 

SmarkLabs

A new web portal would provide a unique opportunity in their market for partners to capitalize on the success of Legend’s technology solutions. The portal they envisioned would provide new and existing partners access to the latest training, marketing, and product resources. Challenges.

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Knowledge Management: How To Retain Agent Expertise If They Leave

Salesforce Marketing Cloud

Thanks to technology and artificial intelligence (AI) , you can now more quickly and efficiently capture this knowledge and share it across your team. Resources you create can also be shared in your self-service portal, allowing customers to help themselves and further save on costs. New agents onboard quickly, reducing training costs.

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7 steps to make sure you’re getting everything from your marketing software

Martech

Getting your MOps software to its full potential Diving deeper into the capabilities of tools you already have can uncover efficiencies and functionalities you aren’t using in full — or even know about. Identify areas where the process could be smoother or more efficient. Work with your account rep on optimizations.

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The Complete Guide to Channel Sales

Salesforce Marketing Cloud

Whether you’re launching a channel to scale more efficiently, tap into new markets, or meet customer needs, this guide can help. Partners can magnify your marketing efforts with their own by hosting local events, driving webinar registrations, or providing onsite training with customers. See how it works What is channel sales?

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Employee Self-Service: The Complete Guide

Salesforce Marketing Cloud

Reduce costs and improve efficiency by having your employees find answers on their own with a seamless employee self-service experience. More widespread digitalization led to self-service employee portals that can save you time and money while reducing human error and helping your employees get things done faster.

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How to create a complaint management system to protect your brand reputation

Sprout Social

So, how do you manage complaints in a way that resolves your customers’ issues efficiently and effectively? In short, it’s a way to simplify your complaint management efforts to boost efficiency, provide clarity and reduce errors. This feature lets you efficiently respond to complaints, filter reviews and assign tasks to other users.