B2B Marketers, Analyze This: How Do Prospects Score YOU on Their Experience?
ViewPoint
MARCH 22, 2011
Today's guest blogger, Bob Thompson, is CEO of CustomerThink Corp. , an independent research and publishing firm focused on customer-centric business management, and Founder/Editor-in-Chief of CustomerThink.com , the world's largest community dedicated to customer-centric business. Imagine going into bank to open up a checking account with a few dollars you've managed to scrape together.
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