Sat.Feb 08, 2020 - Fri.Feb 14, 2020

Remove loyalty-touchpoints
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5 B2B Marketing Best Practices Proven to Drive Results

KoMarketing Associates

On top of that, the customer journey is becoming even more complex with the number of different touchpoints continuing to increase. According to the report, 15% of customers hit at least 11 different touchpoints before making a final purchase.

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How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

In an era of omnichannel marketing, marketers need to connect to customers at every touchpoint, analyze their multi-intent & accordingly, need to work out ways to deliver customer expectations. Improve customer loyalty & create advocates through valued and collaborative sessions with the customers.

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Mobile Marketing Tactics for Business

Sharpspring

The best brands use video to develop meaningful and authentic user relationships that result in conversions and loyalty. Mobile marketing is most effective when you stay in contact with users without missing a touchpoint. Video is a versatile way to drive targeted results throughout the marketing funnel.

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5 Key Mobile Marketing Tactics for Business

Sharpspring

The best brands use video to develop meaningful and authentic user relationships that result in conversions and loyalty. Mobile marketing is most effective when you stay in contact with users without missing a touchpoint. Video is a versatile way to drive targeted results throughout the marketing funnel.

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It’s a Race to the Top: Automotive Brands, Dealers and Dealer Groups Face off in Reputation.com’s 2020 Automotive Reputation Report Preliminary Results

Nuvi

“At Subaru, we’re committed to building vehicles our customers love and providing experiences that fulfill the ‘Love Promise’ pledge featured in our advertising,” said George Dubinsky, National Owner Loyalty Manager at Subaru. Our ranking and excellent sentiment score in Reputation.com’s report confirms we uphold that promise.

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6 Customer Service Trends You Can’t Ignore in 2020

Single Grain

The rewards for this are well worth the effort: customer loyalty, repeat business, and higher revenues. If a company doesn’t provide personalized, speedy and efficient service across all customer interaction touchpoints, the overall customer experience suffers. 6 Ways to Improve Customer Loyalty with AI.

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How to Align Your Strategy to a Customer-First Approach

Porch Group Media

A customer-first strategy is centered around customers and providing a suite of services, products and experiences that surprise and delight, foster loyalty, and boost lifetime value. In today’s age, this means adopting a data-driven mindset to capture customer information at every touchpoint.