Tue.Jan 07, 2025

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The Top 10 Most-Read B2B Marketing Blog Posts of 2024

Webbiquity

With 2024 now behind us, heres a quick look back at the posts, old and new, that grabbed the most attention last year. Image credit: Marcelo Chagas on Pexels Its an interesting mix, covering metrics and analytics; martech tools; and a couple of oddball guest posts that generated a surprising degree of interest. But mostly, the interest was in AI, and specifically how it will impact marketing and SEO.

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Outsourcing Web Development: What to Consider When Hiring an Agency

Marketing Insider Group

As you know, your business needs a strong online presence to reach its goals. For many organizations, outsourcing web development has become a go-to strategy to achieve high-quality results without the challenges of building an in-house team. IBISWorld estimates the web design industry in the United States will generate about $43.5 billion in revenue in 2024 as more companies look to outsource these tasks.

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Start the new year with an antidote for AI anxiety

Martech

As we begin 2025, I’ve been reflecting on my own journey with AI anxiety. Ive been waking up at 5 a.m. for months, eagerly trying to catch up on all the AI news by reading newsletters and testing the latest marketing tools. Even so, I feel. like I’m falling behind. My students, colleagues and friends have similar worries, from doomsday scenarios to job loss and dramatic changes in daily life.

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How AI is Shaping the Future of Customer Experience Journey Mapping

CMSWire

AI and real-time data transform customer experience journey mapping with predictive insights, personalized interactions and smarter automation. Continue reading.

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Campaigns that Click: Practical Personalization Strategies to Boost ROI

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.

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Optimizing LLMs for B2B SEO: An overview

Martech

Were still in (very) early days for LLM (large language model) search, but fast-increasing user adoption is helping us draw insights on effective tactics for brands to deploy to appear in results on platforms like Perplexity , ChatGPT search , Gemini, and more. This article looks at those tactics from a B2B lens, broken down by the following SEO initiatives: Content strategy.

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Break down silos with a 4-pillar foundation for account-based expansion alignment

Martech

Here’s a statistic everyone needs to know: 76% of marketers achieve higher ROI with account-based approaches than other marketing strategies, per the ABM Leadership Alliance and ITSMA. Yet, many organizations still struggle to unlock this potential, especially when it comes to expansion revenue. Why? The answer often lies in how teams implement the strategy, not the strategy itself.

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Medallia Adds 5 Former Qualtrics Execs, Including New CEO Mark Bishof

CMSWire

Medallia names Mark Bishof CEO and adds four other former Qualtrics execs in a major CX leadership shakeup. Continue reading.

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Holidays deliver on record-setting ecommerce expectations

Martech

The 2024 holidays delivered on, and in fact surpassed, record-breaking projections for ecommerce. U.S. consumers spent $241.4 billion online between November 1 and December 31 of this, up 8.7% from 2023, according to Adobe Analytics. Ahead of the holidays, Adobe had projected $240.8 billion in ecommerce sales, up 8.4% year-over-year. Dig deeper: 2024 holiday sales live up to record-breaking projections Inflation.

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OER: a simple framework for marketing and comms measurement

Sword and the Script | B2B

Metrics and measurement are crucial to proving value but they are also important for making a proper marcom diagnosis The chief financial officer (CFO) is the single biggest skeptic marketing and communications leaders face when it comes to results. Thats according to a survey of 378 senior marketing leaders by Gartner which was published recently. CFOs edged out CEOs by one percentage point and topped the head of sales by nine percentage points.

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Top B2B Email Marketing Tactics to Drive Engagement and Pipeline in 2025

Speaker: Speakers:

Ready to become the email wizard your team didn’t know they needed? Join our live webinar to uncover the secrets of mixing AI magic with human flair, crafting emails so good your audience can't help but write back. We'll spill the beans on: Scaling personal touches Tracking metrics (like revenue, duh) Building smarter campaigns that actually work Oh, and we’re throwing in multi-channel tips too—think LinkedIn ads and webinars that wow.

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The Evolving Role of CMOs: What to Expect in 2025

CMSWire

The marketing leader of 2025 will blend creativity with tech proficiency, embrace data and use purpose-driven strategies to drive long-term growth. Continue reading.

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Get in the Flow: What’s Your Word for 2025?

Content Marketing Institute

Choosing a word for the year ahead gives your intention a name that forms the foundation for all your actions and interactions. Best of all, theres no implied rule to break as the year progresses. Robert Rose shares his word for 2025. Whats yours?

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Why Every Business Needs a Strong Digital Presence: (Yes, Even Yours)

RDW Group

In todays hyper-connected world, not having a strong digital presence is like opening a store in the middle of the … The post Why Every Business Needs a Strong Digital Presence: (Yes, Even Yours) appeared first on RDW Group.

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Delivering large B2B marketing events: Best of the MarTechBot

Martech

Best of the MarTechBot showcases the MarTechBots responses to prompts submitted by readers. See more about how marketers are using MarTechBot here. The language model is based on content from MarTech embedded on top of ChatGPT. The editors of MarTech selected this response for its usefulness and have supplemented it with additional relevant content.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The 50 Fastest-Growing Companies (January 2025)

Ahrefs

2024 was an especially challenging year for startups. Investors exerted extra caution in the face of inflation and rising interest rates, leading to a 26% decline in funding compared to 2023. But it wasnt all doom and gloom.

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Salesforce Agentforce: What you need to know

Martech

Since its launch at the Dreamforce conference in September 2024, Salesforce Agentforce changed the conversation around AI, customer experience and customer service. Shortly after the launch, Salesforce announced it was hiring more than 1,000 employees to meet the demand for Agentforce. At the time of the Agentforce announcement, Salesforce CEO Marc Benioff called Agentforce the third wave of AI advancing beyond copilots to a new era of highly accurate, low-hallucination intelligent agents that

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Why the Talent Gap in Programmatic Matters for Your Business—& How to Address It

Choozle

In a world where digital advertising budgets are skyrocketing, programmatic advertising has become the foundation for reaching the right audience at the right time. Yet, as brands and agencies embrace programmatic to drive results, a significant hurdle remains: finding skilled programmatic talent. The shortage of expertise in this space isnt just an HR issue, its a roadblock to growth, innovation, and ROI.

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Marketers Help B2B Buyers Use AI for Better Buying Decisions

Marketing Interactions

A year ago, I wrote an article What Happens When B2B Buyers Start Using ChatGPT ? That ship has sailed. The 2024 State of Business Buying report from Forrester finds that 89% are currently using AI in at least one area of their purchase process. And even more buyers anticipate using GenAI to support their decision and purchase process in the next 12 months.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How illumin can transform advertising agencies and help them thrive

illumin

illumin, is more than just a demand side platform (DSP). While there are many DSPs available, none offer the same level of connection to the consumer journey and actionable insights as illumin. With illumins connected journey, you can manage ad creative and ad frequency at every stage, establish alternative pathways, and enhance performance based on user behavior.

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Agorapulse Pricing: Is It Worth the Cost?

SocialPilot

Thinking about Agorapulse , but unsure if its worth the cost. Youre in the right place! Agorapulse is a well-known social media management tool with features like post-scheduling, inbox management, and insightful analytics. Whether youre a solo marketer or part of a larger team, its promise of simplicity and efficiency is temptingbut is the price tag justified?

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The B2B Marketer’s Guide to Winning with Email in 2025

Learn from the Pros

Email marketing isnt going anywherebut its not staying the same, either. Weve had countless conversations with B2B marketers about their challenges, and one thing is clear: what worked even a few years ago simply doesnt cut it anymore. With tighter privacy regulations , smarter audiences, and inboxes bursting at the seams, the email game has changed.

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How to Improve Martech Observability and Save Costs

FunnelEnvy

Improving Martech Observability to Reduce Costs and Boost Efficiency In the world of marketing technology (Martech), analytics observability is often overlooked. Yet, without it, businesses risk inefficiencies, revenue losses, and operational setbacks. Martech observability focuses on maintaining a robust analytics infrastructure, ensuring data flows seamlessly and accurately.

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4 AI Hacks to Make Sales Teams More Efficient

Over the last two years, there’s been a 76 percent increase in AI adoption across sales organizations. The reason for its rise? AI increases teams’ productivity by predicting and automating actions that require manual effort. In other words, the research that takes reps hours, AI can do in seconds. For sales teams, AI opens up a world of new possibilities, including automating outreach, identifying best-fit buyers, and keeping CRMs flush with fresh data.

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What Is Automatic Call Distribution (ACD)? A Complete Guide

CMSWire

Whether managing a small help desk or a global contact center, understanding ACD is essential for optimizing customer and service excellence. Continue reading.

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Video Content Mastery: What You’ll Take Away From #B2BMX West

B2B Marketing Exchange

Video content is transforming B2B marketing, offering a powerful medium to captivate audiences, simplify complex ideas, and drive conversions. According to Demand Gen Reports State of Audio/Video Marketing , 70% of marketers consider video the most effective medium for conversions, and 40% of buyers prefer video content when researching solutions. At B2B Marketing Exchange West (#B2BMX West), taking place Feb. 2426 in Scottsdale, Ariz., youll gain actionable insights to create, optimize, and le

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New Year, New Agency? How Successful CMOs are Creating the Right Agency Partnerships

B2BMarketing.net

Finding the right agency partner for your business could be the difference between a good 2025 and a great one. The growth of your business may ultimately depend on the health of your agency relationship this decision requires thoughtful consideration. Despite this, many agency RFPs continue to go into market without clearly defined goals, scope and service requirements, budget parameters or even key internal stakeholder alignment.

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Top 10 Lead Capture Tools for 2025

SalesIntel

Ever feel like capturing leads is like trying to catch a greased-up watermelon at a pool party? Youre not alone. The good news is that lead capture tools have evolved to make this task a whole lot easierand less slippery. In a competitive market every click, scroll, and form submission is a potential lead, having the right tools is no longer optionalits essential.

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How to Prove Marketing Value: Demonstrate Content ROI and Contribution to Sales

Every marketer knows how important it is to prove their efforts drive sales opportunities, but that’s easier said than done. When problems like sales and marketing misalignment, lack of data, and wasted efforts persist, marketers can’t measure, prove, or increase their impact on revenue at a time when demonstrating marketing value is critical. Using analyst and expert data, this guide to marketing impact and content attribution explains: How B2B buyers use content The most common types of conten

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Another Year Of Delivering Powerful M&CI Solutions: A 2024 Round-up

Contify

This blog aims to walk you through all the major launches and updates Contify has implemented in 2024 and their respective benefits.

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AI Education: How to Reskill Your Team for the Future of Customer Experience

Salesforce Marketing Cloud

The world of customer service, or customer experience (CX), is changing fast. And artificial intelligence (AI) is playing a big role in that transformation, not only in automating tasks but also in reshaping how teams approach problem-solving. As customers expect faster, more personal, and helpful service, businesses must invest in AI education to empower their teams with the skills and knowledge to harness this technology effectively.

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AI Sales Tools Unpacked: Where to Invest for Max Pipeline Gen

LeanData

Explore AI sales tools that streamline SDR workflows, automate prospecting, and accelerate revenue growth in B2B organizations. The post AI Sales Tools Unpacked: Where to Invest for Max Pipeline Gen appeared first on LeanData.

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