Tue.Apr 15, 2025

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How Boards and C-Suites Can Align to Drive Customer-Centric Growth | What’s Your Edge?

Vision Edge Marketing

Mark L. Vincent brings a wealth of expertise in driving customer-centric strategies at the C-Suite and board level. What I admire about Mark is his commitment to bridge the gap between executive leadership and boardroom strategy. In this episode of What’s Your Edge? , Mark and I discuss how boards of directors (BOD) and C-Suite (CXO) members can collaborate effectively to align goals and accelerate growth through customer-centricity by using data and performance management to support gover

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The Dangers of Over-Promoting Your Business on Social Media

WordAgents

You’ve spent hours crafting the perfect post for your business on social media, complete with dazzling visuals and intriguing copy. But after hitting “publish,” the engagement barely registersa few courtesy likes, zero comments, and certainly no sales. Running a business on social media should generate more excitement than this, shouldn’t it?

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Understanding Full-Funnel Marketing in Paid Media Advertising

Marketing Insider Group

Modern marketing isnt really about getting clicks anymoreits about strategically guiding potential customers through every stage of the buying journey. Whats one way to achieve that? Full-funnel marketing. According to Think with Google , brands that use a full-funnel strategy see up to 45% higher ROI on their ad spend compared to those that focus on a single stage.

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How To Achieve SEO Goals: Proven Techniques for Success In 2025

Webbiquity

Contributed post. Are you struggling to keep up with the ever-changing ranking factors and best practices in SEO? With search engines constantly updating their algorithms, it’s easy to feel overwhelmed and unsure of how to maintain or improve your website’s ranking. Image credit: ThisIsEngineering on Pexels The good news is that by understanding and implementing the latest SEO strategies, you can keep up and get ahead of the competition.

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Making the Moment: The Art of Creating Events That Drive Results

Speaker: Aja Bradley Kemp, Founder & Chief Experience Officer at Conversate Collective

In a world where every brand is vying for attention, how do you make your events stand out? ✨ From creative swag strategies to immersive brand experiences, the key lies in fostering real connections that inspire action and leave a lasting impression. Whether you're planning a large-scale conference or an exclusive executive gathering, this session will explore how to elevate event engagement, strengthen brand perception, and maximize ROI.

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The strategic rise of the marketing analyst in the age of AI

Martech

Your current marketing reports likely contain some compelling insights, but often, they are buried beneath vanity metrics and other charts and graphs that instead point to the obvious. That said, we’re heading in a positive direction, where marketing analysts who understand the power of AI-based tools and methods surface valuable insights, synthesize them and share them in real time (or near real time).

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How to prove the value of brand marketing without sacrificing ROI

Martech

Measuring the bottom-line impact of brand-building activities isnt easy, but every company wants and needs to do it. Without it, its difficult to spend your advertising budget effectively. The result? Many organizations over-invest in performance marketing and spend more to achieve the same or even worse results. Why do companies over-invest in performance marketing?

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Monzo Bank’s investments in social media creativity pay dividends

Sprout Social

For media and retail brands, going viral is easy. But there isnt a built-in fan base for the finance sector, asserts Monzo Banks Head of Social, Richard Cook. The challenge Cook references is well-known to financial services marketers. Educating consumers about money can come with a steep learning curve. Factor in cultural taboos about personal finances and strict industry regulations, and delivering a winning social media strategy can seem impossible.

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Four Ways to Get Your CRM Ready for AI-Driven Customer Service

Salesforce Marketing Cloud

Like many sports fans, I get excited about the Big Game but not just because it’s a fun showdown. It’s FanDuels biggest event of the year, with millions of users driving a massive surge in real-time gaming activity. FanDuel is a leading sports gaming company, offering sportsbook, fantasy, casino, racing, and other games to millions of users, and as the VP of AI, Automation, and Voice of Customer (VoC) Insights, my team is responsible for the customer service software that ensures a

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Master GDPR Compliance in 2025

Act-On

Imagine youre busy gearing up for a new campaign in a new market. Everythings ready: the email list, the targeted messaging, and the creative. But as you review your strategy, you suddenly remember GDPR compliance. Are you collecting data correctly? Have you secured the proper consent? If this sounds familiar, youre not alone. With an increase in online purchases and SaaS products, its easier than ever to market to people across the globe.

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The Intersection of AI and Sales: Personalization Without Compromise

Speaker: Jesse Hunter and Brynn Chadwick

Today’s buyers expect more than generic outreach–they want relevant, personalized interactions that address their specific needs. For sales teams managing hundreds or thousands of prospects, however, delivering this level of personalization without automation is nearly impossible. The key is integrating AI in a way that enhances customer engagement rather than making it feel robotic.

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Right Tech, Right Tools, Right Time: How to Fix Your Field Service Scheduling

Salesforce Marketing Cloud

Field service scheduling is like solving a constantly evolving puzzle. The challenge? Getting the right technician, with the right skills and tools, to the right job at the right time. But with unexpected delays, last-minute cancellations, and fluctuating customer demands, keeping schedules efficient is easier said than done. Our research shows that scheduling is the #1 efficiency blocker for technicians.

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Not just seen, but believed: trust is the new mandate for marketing and comms

Sword and the Script | B2B

Marketing and comms puts most of its emphasis on reach when wed be better served by putting the emphasis on being believed The lack of trust thats emerged in American society is pervasive. Its woven into nearly every institutional pillar, and for business, it comes at a high cost. People are less likely to buy from a business unless they trust you. It takes more convincing, more touches, and more proof to create a customer.

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Getting Closer to Your Customer in the New Normal

Salesforce Marketing Cloud

Today’s economy is turbulent. Geopolitical shifts, supply chain disruptions, and trade wars contribute to this. Rapid technological advancements in artificial intelligence (AI) also play a role. This roller coaster ride might seem like an anomaly. But all this turbulence, might very well become the new normal. Fasten your seat belts. The global marketplace is volatile.

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Half of ecommerce brands lack the support to scale personalization effectively

Martech

Over the next five years, there’s a $2 trillion opportunity for ecommerce brands that can effectively implement and scale personalization. Despite that, 50% of brands worldwide aren’t dedicating the resources to make this happen, according to a new report. Mastercard’s “State of Personalization Maturity in Ecommerce” report also found surprising gaps in strategy and metrics in these organizations.

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Campaigns that Click: Practical Personalization Strategies to Boost ROI

Speaker: Jennifer Hodroge, Omni-Channel Strategic Leader, Forrester CX Certified

Marketers know that personalization is the key to engagement—but with limited budgets and time, how do you prioritize what, where, and how to personalize? Aligning your content, campaigns, and buyer experiences requires a deep understanding of customer needs. In this new webinar with expert Jennifer Hodroge, we’ll explore how to leverage insights and customer journey mapping to build personalization strategies that deliver real impact.

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Can We Talk About Your Logo?

Hinge Marketing

Does your firm need a new logo? How do you decide? How often, if ever, should you update it? To answer these questions, lets begin by talking about what your logo is to your firm. If your organizations name is the primary proxy for your firm in the minds of your audience, your logo stands right there beside itits visual copilot. It not only is a literal symbol of your business, it plays a critical role in helping people recognize and remember your firm.

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Marketers push back on Google’s attempt to derail California privacy bill

Martech

Marketers are angry at Google for sending emails to small business owners urging them to oppose California legislation strengthening consumer privacy protections in digital advertising. The dispute is over California Assembly Bill 566, which would require browsers and mobile operating systems to have a built-in setting allowing users to easily opt out of data collection.

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What Is a Call to Action? How to Create One that Converts

Salesforce Marketing Cloud

Ever scrolled through a website and felt unsure about what to do next? Thats what happens when theres no clear call to action (CTA). A great CTA isnt just a button its a gentle nudge that helps customers take the next step, whether thats signing up or making a purchase. For your small and medium business (SMB) , the right CTA can increase conversions and create stronger connections with your audience.

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Understanding LinkedIn ABM Pipelines: From Setup to Performance Tracking

Single Grain

In B2B marketing, Account-Based Marketing (ABM) has emerged as a strategic approach focusing on targeting and converting specific high-value accounts. LinkedIn, with its professional user base and robust targeting capabilities, has become the premier platform for executing ABM strategies. However, many organizations struggle to implement effective LinkedIn ABM pipelines that connect initial account targeting to final revenue outcomes.

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Top B2B Email Marketing Tactics to Drive Engagement and Pipeline in 2025

Speaker: Speakers:

Ready to become the email wizard your team didn’t know they needed? Join our live webinar to uncover the secrets of mixing AI magic with human flair, crafting emails so good your audience can't help but write back. We'll spill the beans on: Scaling personal touches Tracking metrics (like revenue, duh) Building smarter campaigns that actually work Oh, and we’re throwing in multi-channel tips too—think LinkedIn ads and webinars that wow.

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The enduring value of primary intelligence in the age of advanced AI

Fuld & Company Blog

Why competitive intelligence professionals are combining AI and human insight for more reliable decision-making The rapid advancement of AI in competitive intelligence (CI) has introduced new tools and capabilities for data collection and analysis. But even as adoption increases, one element remains essential: human-sourced intelligence. As organizations face more complex markets and faster shifts in competitive dynamics, combining AI-powered tools with primary research is emerging as a best pra

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Rachel Graef Joins ER Marketing as Graphic Designer

Navigate the Channel

Mission, KS. ER Marketing is excited to welcome Rachel Graef to the team as the agencys newest Graphic Designer. Graef brings a dynamic creative background shaped by years of experience across diverse industries, including event marketing, apparel design, performing arts, and e-commerce. I’m thrilled to officially be a part of the ER Marketing team!

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Zero-Party Data and Sustainable Marketing Metrics: The Future of Ethical Marketing

US Data Corporation

Marketers today face the challenge of gathering actionable customer data while building trust-based relationships. Zero-party datainformation intentionally shared by consumersoffers a solution when paired with sustainable marketing metrics. Unlike traditional KPIs focusing on immediate transactions, sustainable metrics measure relationship longevity, trust indicators, engagement quality, brand advocacy, and resource efficiency.

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Mastering Buyer Mayhem – but nothing’s really changed

Modern B2B

The theme this year was Mastering Buyer Mayhem and Forrester brought it back to things: buying networks and buying complexity. There were some interesting insights in this space including around researching methods by buying groups, how influencing forces during buying phases have expanded, the impact of AI and generational differences in how buyers engage.

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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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Competitive intelligence across the value chain: turning insights into impact

Fuld & Company Blog

Competitive intelligence (CI) is no longer confined to sales decks and strategic planning meetings. The most competitive companies are embedding CI across the entire businessfrom product development and supply chain to pricing and talent acquisition. By enabling faster, evidence-based decisions, CI is helping organizations reduce risk, anticipate disruption, and outmaneuver the competition.

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10 Ways to Escape the Brandcuffs

B2BMarketing.net

Authenticity. The big dream for B2B brands that want to be seen, believed, maybe even a little loved. Its an ambitious ask though especially in a sector where brands dare not show their face without honed and buffed brand guidelines shaping their every move. Such guidelines, of course, are needed. A brand book can be shared across a business, protecting it from careless or wanton visual corruption.

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Creative automation: how it works and why you need a creative automation platform

Bannerflow

Todays marketing campaigns get harder by the minute. Your budget is tight, your ROI is in danger, and your KPIs have been set higher than ever. And with more communication channels for your customers than ever before, one might expect marketing campaigns to reach their targets easier. But thats far from the case: audiences demand personalized efforts and each audience segment has different format preferences on content and means of communication.

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Master GDPR Compliance in 2025

Act-On

Imagine youre busy gearing up for a new campaign in a new market. Everythings ready: the email list, the targeted messaging, and the creative. But as you review your strategy, you suddenly remember GDPR compliance. Are you collecting data correctly? Have you secured the proper consent? If this sounds familiar, youre not alone. With an increase in online purchases and SaaS products, its easier than ever to market to people across the globe.

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AI Strategies for Sales Managers: How to Cut Down on Tedious Admin Work

What if you could help your sellers stop wasting 72% of their day on non-selling activities and focus on bringing in revenue? Incorporating AI in your enablement workflows can help you cut down on busy work, get projects done faster, and let your team (and you!) focus on making a bigger impact. We put together this guide to show you how to use AI to cut time and costs for projects, including collateral creation, development of training videos, and automating tedious processes.

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How to Boost Social Media Success with Strategic Content Calendar Planning [2025 Guide]

Valasys

Planning your social media content can feel overwhelming when you’re juggling multiple platforms and trying to keep your audience engaged. That’s where a well-crafted content calendar strategy comes in it’s your secret weapon for maintaining consistent performance and growing your online presence. Think of your content calendar as a roadmap that guides your social media success.

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How SMEs Can Build a Big Brand on a Small Budget

Bluetext

In todays digital-first economy, brand perception can outweigh company size. Small and mid-sized enterprises (SMEs) often assume that building a strong brand requires deep pocketsbut the truth is, creativity, consistency, and strategy matter more than budget. With the right approach, your business can craft a powerful brand identity that rivals enterprise competitors.

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Why Choosing the Best Belt Conveyor Manufacturers Matters for Business

Valasys

Precision is paramount in manufacturing and distribution. Many tools help increase productivity, but belt conveyors are one of the most effective. The selection of quality belt conveyor manufacturers affects operations. In this excerpt, we discuss why making theright choices in this field is vital for your company’s growth and sustainability. The Role of Belt Conveyors Belt conveyor manufacturers are the cornerstone of many industrial processes.