Liveintent

JANUARY 11, 2021

Email is still the best for driving loyalty and retention. But its acquisition of Kustomer proves how much the social media platform understands the power of email in building customer loyalty and engagement. Facebook may be investing in chat apps like WhatsApp and Messenger. ” Channel diversification is important.

Acquisitions 71

Acquisitions Facebook Lock-In Emarketing 71

Hubspot

JANUARY 11, 2021

And inclusive advertising can yield dramatic results and increase brand trust, loyalty, and better overall brand perception. brand trust, love, and loyalty. Another customer touchpoint that can help your brand emotionally connect with people in your advertising is language cues and context, which evoke positive feelings.

Advertisements 101

Advertisements Advertising Tips Paid Search Agency 101

Outbrain

JANUARY 11, 2021

With conversational AI, keeping track of customer communication becomes more manageable by gathering data on each customer touchpoint and unifying this data. In fact, while 83% of consumers say they’d like the option to move between channels when interacting with a brand, less than 50% of brands can adequately provide these experiences.

Marketing AI 56

Marketing AI Conversion Work Management Webinar Metrics 56