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20% of Marketers Still Only ‘Somewhat Confident’ in Social Media ROI

KoMarketing Associates

Hootsuite recently published its “Social Media Trends 2023” report, and statistics suggested that the majority of marketers (40%) are “confident” that social media marketing delivers a positive ROI when it comes to marketing and engaging with their audience. About 4% stated that they are “not at all confident.”. “Our

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99% of CMOs Cite Return-on-Investment as Their Top Marketing Stressor

KoMarketing Associates

Brand Keys recently released the results of its “Marketing on My Mind” survey, focused on determining which concerns are causing stress for CMOs, in particular. For the survey, Brand Keys asked 463 CMOs and brand managers about what is keeping them up at night, honing in on potential problem areas from the past year.

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Consumers want to buy from the ‘right brand’

Martech

No fewer than 70% of consumers say they want to buy from the “right brand,” according to “The Science of Loyalty,” a new report from Intuit Mailchimp, the email and marketing automation platform with a focus on the SMB market. The report is based on a survey of 4,000 consumers in the U.S.,

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Do Self-Service Systems Really Lead to Better Results? Our Member Survey Offers Surprising Answers to Industry Questions

Customer Experience Matrix

The CDP Institute just published its annual Member Survey, which is always a treasure chest of interesting data. The need for unified customer data has now been so widely understood for so long that we just naturally assume that more companies will have developed it. But both measures fell in the current survey.

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The B2B Marketers’ Perspective on Measuring Content Marketing Performance

KoMarketing Associates

To get data to answer that question, KoMarketing Associates partnered with research firm Ascend2 to conduct the Measuring Content Marketing Performance Survey. 193 B2B marketing professionals participated in the worldwide survey that was fielded between February 17 – 25, 2021. Create reports and analyze the data.

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56% of App Marketers Have More Aggressive KPIs But Tighter Budgets

KoMarketing Associates

Although marketers specializing in app development and deployment have aggressive key performance indicators (KPIs), new research suggests they are facing tighter budgets. Marketers are more positive about 2023 than about the previous year,” wrote the researchers behind the survey. “In

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Six Proven Strategies to Build Customer Relationships and Brand Loyalty

Webbiquity

Reduces customer churn : According to reports , 61% of consumers stop spending with a brand due to poor customer experience (CS). Choose a CRM tool that offers live chat, frequent and automated customer surveys, and quick delivery tracking features. For example, Costa Coffee uses an NPS survey to collect customer feedback.

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