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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help.

Loyalty 257
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Designing Personalized User Experiences with Data & AI? Keep This In Mind

Salesforce Marketing Cloud

Today, more users are comfortable with companies using relevant personal information transparently and beneficially. In the 2022 Salesforce State of the Connected Customer study , 61% of survey respondents reported a level of comfort with these personalized user experience practices. That’s up from 52% the year prior.

Design 96
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Website Design Trends for 2021

Webbiquity

Beautiful website design, regardless of the industry or current trends, will always adhere to certain golden rules of design relating to ease of use, inclusion of all information relevant to the user journey, and high-quality (original, if possible) imagery. Guest post by Matthew Reeves. Trend #1: Extreme Minimalism And Maximalism.

Design 295
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How to work with a content marketing agency on creative design

Tomorrow People

They’re digital designers, too. We’ll show you how to work with your team and why the strategy behind their designs is just as important as the appearance. Everyone’s got an opinion on design. Because the criteria for judging graphic design and page layout are the same as judging content : objective.

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New to Accessible App Design? Start Here

Salesforce Marketing Cloud

You know accessibility is important to app design, and that what’s essential for some is useful for all. Still, how and where you start with accessible design can be daunting. What is accessible design? Prioritize keyboard accessibility in your app design. Co-design apps with users who experience exclusion.

Design 98
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Want More App Engagement? Try Human-Centered Design

Salesforce Marketing Cloud

The IT team credits this increase to human-centered design. “We To build the new app, the team applied human-centered design. What is human-centered design? Human-centered design is an approach to problem solving that begins with identifying user needs and then creating solutions that meet those needs.

Design 104
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Does the Hub and Spoke Content Model Work Anymore?

Marketing Insider Group

Quick Takeaways The hub and spoke content model, inspired by a bicycle wheel’s design, is an efficient way to organize and link related website content. The hub and spoke content model works in a similar way, and it’s a great method to organize and link related pieces of content on a website. Are people reading it?