Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
High customer retention rates indicate satisfied customers who trust the business and will likely continue purchasing products or services. According to Salesforce.com’s State of the Connected Customer (6th edition, 2024) , 68% of customers say advances in AI make it more important for companies to be trustworthy.
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