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Unlocking Growth: The Power of Customer Marketing in B2B

Modern B2B

With contract durations being between 1 year and 5 years, it’s usually customer service or account management that look after them post-sale – and in effect, the marketing almost comes to a halt. For SaaS software it’s different. Before a database, you simply didn’t know which customers generated the most revenue.

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Marketo Conference: Small Changes, Big Picture

Customer Experience Matrix

The product changes were quite modest: new search engine optimization features for entry level users; a global marketing calendar; and relabeling of InsightEra, which Marketo purchased in December, as Marketo Real Time Personalization. This borders on integration of Web display with marketing automation, an extremely important trend.

Marketo 120
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Customer Data Platforms Revisited: The Future of Marketing Data

Customer Experience Matrix

Connecting the logical flow to actual systems is important because looking at real products tells you what the market is saying: that is, what buyers are willing to pay for and where change is concentrated. The list of vendors in each section isn''t necessarily comprehensive, especially in crowded segments like B2B marketing automation.