Adobe Experience Cloud Blog

SEPTEMBER 20, 2018

There has been one common thread in each of my customer conversations throughout the past two years, and that is the desire to deliver—and be part of—a seamless and unforgettable end-to-end customer experience. Today, we’re one step closer to making this a reality for our thousands of customers and partners worldwide.

Digital Transformation 134

Digital Transformation Marketo Enterprise Management B2B Thought Leadership 134

SmartBug Media

JANUARY 15, 2021

Monitoring the actions, reactions, and behaviors of each consumer can be a tough task, which is why it’s helpful to use marketing software like Marketo. A leader in the marketing and sales software industry, Marketo provides businesses with account-based software, search engine optimization (SEO) strategy, content creation tools, and more.

Marketing Attribution 87

Marketing Attribution Marketo Multi-Touch Attribution Enterprise Management 87

Blue Flame Thinking

SEPTEMBER 25, 2023

Platforms like MailChimp , HubSpot , and Constant Contact offer consistent, user-friendly experiences that let you set customer journeys and send emails. Enterprise solutions like Salesforce and Marketo offer powerful integrations and additional CRM management. Hosting webinars and events can be a good way to gain new readers.

Enterprise Management 52

Enterprise Management Email Marketing Practices Work Management 52

Adobe Experience Cloud Blog

NOVEMBER 8, 2019

We have great news – it is possible to obtain this overwhelming number of achievements in just a year through the Marketo Champion Program. The deadline to apply for the Marketo Champion Program 2020 is in less than a month, on December 6th, 2019. How did the Marketo Champion Program help accelerate your career development?

Marketo 87

Marketo Thought Leadership Paid Search Agency Advertising Agencies 87

Customer Experience Matrix

APRIL 15, 2015

Marketo held its annual Marketing Nation Summit this week, hosting 4,000+ clients and partners. The event seemed relatively subdued for Marketo – I didn’t spot one costumed character – but the over-all atmosphere was positive. Marketo has attracted a respectable array of partners who extend its capabilities.

Lead Ranking 120

Lead Ranking Marketing Automation Services Marketo Marketing Automation 120

Adobe Experience Cloud Blog

AUGUST 24, 2020

But there was one major theme that seemed to be the red thread, and became the point that really stuck with me: in a Covid-19 world, content and customer journeys are more important than ever. . We know that content is king, but why is it especially so important for a modern customer journey? Let’s take a look. .

Digital Asset Management 174

Digital Asset Management Webcast Digital Transformation Marketing Management 174

Adobe Experience Cloud Blog

OCTOBER 27, 2020

Do you want happy customers? . No business wants unhappy customers. Repeat business isn’t necessarily a sign of happiness, as proved by the concept of customers as hostages (when customers don’t want to buy from you, but feel like they don’t have a choice.) . They can’t tell you how the customer is feeling.

Customer Satisfaction 174

Customer Satisfaction Tips SMS Thought Leadership 174

Martech

FEBRUARY 5, 2024

Let’s kick off 2024 with a look at Adobe Marketo’s January updates, which cover all areas of the Marketo platform, from bulk lead imports to a jQuery update for Marketo Engage forms. A new feature added in January helps identify and confirm bot activity within Marketo, which will, in turn, help provide more accurate reporting.

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Webinar Metrics Demand Marketo API 100

Adobe Experience Cloud Blog

AUGUST 24, 2017

With that in mind, I am excited to share that together Marketo and Google Cloud are announcing a multi-year alliance to transform engagement solutions for the enterprise. Here are three reasons Marketo and Google Cloud together will transform business for marketers: 1. Why is this critical? The AdTech/MarTech Walls Will Come Down.

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Marketo Marketing AI Google Multi-Channel 134

SmartBug Media

FEBRUARY 2, 2021

Marketo is a very robust marketing automation tool that can provide you with endless possibilities for reaching your target audience, nurturing leads and customers, reporting on ROI, and so much more. There are several reasons for Marketo speed issues, but the good news is that there are also solutions for each of these causes.

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Marketo Trigger Marketing Sales Qualified Leads Webinar Metrics 71

SmartBug Media

JANUARY 12, 2021

Salesforce and Marketo have a variety of standard reports that allow you to understand how many leads you are generating, the source of your leads, the number of leads in each lifecycle, and more. We will compare Marketo versus Salesforce data to help you understand how to successfully report on marketing's impact. Marketo Data.

Lead Ranking 59

Lead Ranking Marketo Marketing Qualified Leads Sales Qualified Leads 59

Oktopost

AUGUST 10, 2022

A leader in customer advocacy and renowned for his time at Adobe as Global Head of Customer Advocacy, Kevin Lau unpacks the balance between successfully driving revenue and acquiring new customers all while maintaining a happy existing customer base. Want to hear more from renowned B2B marketing leaders? Meet Kevin.

B2B Thought Leadership 89

B2B Thought Leadership Transparency Thought Leadership Marketo 89

Valasys

MAY 31, 2019

HG for Marketo has been designed to link directly to the users’ marketing automation platform & to reflect upon the latest technologies being used by the potential & existing customers. Marketo is a long-standing leader in B2B marketing which was acquired by Abode on October 31, 2018.

Marketo 56

Marketo Marketing Automation Services Lead Ranking Marketing Management 56

Adobe Experience Cloud Blog

DECEMBER 14, 2018

As digital-savvy customers expect more sophisticated and personalized experiences, marketers can lean on AI advancements to seamlessly deliver what they crave. And missteps, like data breaches and disconcerting levels of personalization, can turn potential customers cold. It’s not about the technology—It’s about the strategy.

Marketing AI 134

Marketing AI Practices Lead Ranking Marketo 134

Adobe Experience Cloud Blog

NOVEMBER 27, 2017

Customer engagement is the key to effective digital marketing in the Engagement Economy. Improved customer engagement is the only answer to increasing customer expectations, but it can be a complicated strategy. Brands that continuously engage with their customers benefit from doing so in many ways: It differentiates brands.

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Effectiveness B2B Thought Leadership Customer Satisfaction SEM 268

Adobe Experience Cloud Blog

MARCH 2, 2017

Author: Toby Emerson It’s a given that any company should want its customers to succeed. After all, customer success translates into company success. But it’s one thing to want customer success and another to invest in it. What does an investment in customer success look like? Education Should Be Customer-Focused.

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Marketo Education Thought Leadership Course 48

Adobe Experience Cloud Blog

APRIL 29, 2020

A customer journey map helps businesses see their products and processes from a customer’s point of view. Plotting a customer journey map gives business owners and marketing and design teams valuable insight into common points of friction so they can improve customer experience and ultimately make more sales.

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Ad Building Allocation Touchpoints Thought Leadership 173

Adobe Experience Cloud Blog

NOVEMBER 6, 2018

Let’s examine a few challenges faced and the top five best practices for tracking leads. Let’s examine the top five best practices for lead tracking : . Best practices include: Track basic lead information such as first name, email address, title, company name, company size, etc. 5) Customize Sales Pitches.

Lead Ranking 134

Lead Ranking Lead Scoring Marketing Qualified Leads Practices 134

Adobe Experience Cloud Blog

MARCH 11, 2020

Human relationships breathe the air of trust, within organizations, with colleagues, co-workers, partners, suppliers, clients, and customers. But let’s talk about customers. Customer trust has eroded over the past few years on several fronts. Earning and keeping customer trust has never been as important or as difficult.

Ad Building 173

Ad Building Transparency Trust Marketing Impressions 173

Adobe Experience Cloud Blog

FEBRUARY 3, 2020

Ask questions, share your best practices and lessons learned, and together, help each other get the most out of Marketo. Marketing Nation Community gives you an opportunity to connect with other Marketo users, open support tickets, exchange ideas and best practices, as well as grow your brand and career.

Communities 145

Communities Marketo Paid Search Agency Thought Leadership 145

Adobe Experience Cloud Blog

JUNE 2, 2020

Challenging times provide opportunities for those who seek (and see) them — opportunities for companies to show their customers and the rest of the world that they are there to help when it matters most. This is where data analytics helps you see and think beyond the obvious and connect with your customers creatively, and with empathy.

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Loyalty Personalization Ad Building Content 174

Adobe Experience Cloud Blog

NOVEMBER 8, 2019

We have great news – it is possible to obtain this overwhelming number of achievements in just a year through the Marketo Champion Program. The deadline to apply for the Marketo Champion Program 2020 is in less than a month, on December 6th, 2019. How did the Marketo Champion Program help accelerate your career development?

Marketo 48

Marketo Thought Leadership Paid Search Agency Advertising Agencies 48

Adobe Experience Cloud Blog

MAY 19, 2020

Customer Experience is an integral part of every business right now. According to Forbes , 81% of companies view customer experience as a competitive differentiator, yet many of them offer a sub-par experience that puts a dent on customer retention. As he didn’t face any issues while placing the order, he scored it a 5.

Customer Satisfaction 149

Customer Satisfaction Loyalty Thought Leadership Demographics 149

Adobe Experience Cloud Blog

NOVEMBER 7, 2017

In fact, 86% of buyers will actually pay more for a better customer experience , and estimates argue that customer experience will become the key brand differentiator (over price and product) by 2020. Best practices for enterprise-level SEO content include: Thorough keyword + user intent research. Search Engine Optimization.

Enterprise Management 134

Enterprise Management Lead Scoring Practices Lead Ranking 134

The Point

JANUARY 21, 2020

A client asks: “Should we be hosting our campaign landing pages in Marketo? We’ve always hosted them on our main site and simply embedded Marketo forms. This question comes up all the time in client work, and not just with Marketo customers. Is there a big advantage to hosting them separately?”. Effectiveness.

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Landing Pages Industry CMS Marketing Automation Services Marketo 147

Only B2B

OCTOBER 11, 2023

In today’s fiercely competitive business landscape, where customer acquisition costs are rising, nurturing SQLs has become the cornerstone of sustainable growth. In this comprehensive blog, we’ll unravel the transformative journey from SQL (Sales Qualified Lead) to loyal customer.

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Sales Qualified Leads Lead Ranking Marketing Qualified Leads Lead Scoring 62

Adobe Experience Cloud Blog

AUGUST 17, 2016

Author: Brian Glover Are you a Microsoft Dynamics CRM customer struggling to get better leads, more of them, and truly understand the impact of marketing on pipeline and revenue? At Marketo, we spend a lot of time thinking about how to help sales and marketing perform together with the finesse of Olympians. If so, keep reading….

Marketo 48

Marketo Marketing Automation Services Enterprise Management CRM 48

Martech

OCTOBER 11, 2021

“Customers will know that they can rely on us when things go wrong and that could be a deciding factor in them deciding to stay with us rather than go elsewhere.” ” We were talking to Gemma Cipriani-Espineira about the reason she re-branded her support team as the department of Customer Love.

Ideal Customer Profiles 85

Ideal Customer Profiles Work Management Peer-to-peer Marketing Management 85

Adobe Experience Cloud Blog

APRIL 7, 2017

However, many often settle for a bare-minimum approach, adding a prospect’s first name to sales emails or segmenting customers based on sweeping demographic markers. At worst, it doesn’t lend to a meaningful interaction with a prospect or customer. Customer data is not simply regurgitated back to the account holder in a robotic way.

Practices 129

Practices Personalization Planning Thought Leadership 129

Adobe Experience Cloud Blog

SEPTEMBER 22, 2017

As marketers, we know the challenge of ensuring sales reps follow and use best practices processes, sales playbooks , and marketing content we painstakingly created. An interactive training helps reps follow along as you walk them through using templates, launching campaigns, and best practices. Share your best practices.

Work Management 134

Work Management Marketing Management Practices B2B Thought Leadership 134

Adobe Experience Cloud Blog

JULY 12, 2017

In a time when our customers hold the power, when they don’t want to be marketed to, and when they want to be engaged with in a personal and authentic way , if you have a customer community, you already have an incredibly powerful tool at your fingertips with which to engage customers. If you do, you will not be successful.

Communities 134

Communities Best Practices Peer-to-peer Marketo 134

Adobe Experience Cloud Blog

NOVEMBER 10, 2016

Author: Sachin Kalra As a marketer, you might have heard about the customer lifecycle in one form or another. At Marketo, we’ve seen many versions of the customer lifecycle model, each with their unique stages, and have even gone through a few iterations of our own. Why is it important? Different stages.

Marketo 134

Marketo Thought Leadership Loyalty Funnel Advertising 134

Adobe Experience Cloud Blog

APRIL 6, 2018

They drove home a valuable point that often gets lost in all the talk about generating demand and marketing to accounts: If your product helps your customers get promoted, it will spread like wildfire. In this post, I’ll explain how customer advocacy is a powerful undercurrent that helps products spread. Click To Tweet.

Promotion 134

Promotion Word of Mouth Product Work Management 134

LeadSloth

OCTOBER 15, 2010

At this week’s Marketo Summit , I realized we’re right in the middle of B2B Marketing Event Season. In this post I’m giving a short impression of the Marketo Summit. The Marketo User Summit was BIG: 600 customers and partners were attending. Marketo University. Global Marketo Roll-Out.

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Marketo Impressions Forrester Eloqua 100

Adobe Experience Cloud Blog

JULY 31, 2019

We all know new customers are important but retention is paramount to profitability. In fact, it costs more to acquire new customers than it does to upsell satisfied customers. So, why do customers leave? Research shows that only one in 26 unhappy customers complain. One is silver, the other gold.”.

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Customer Satisfaction Gartner FAQ Thought Leadership 133

Adobe Experience Cloud Blog

OCTOBER 18, 2017

Many marketers understand the power of implementing automated drip campaigns to turn leads into customers by moving them through the sales cycle. Truly successful marketers know the best bang for your marketing buck comes from using drip campaigns to nurture existing customers. How much easier and more effective? Welcome Email.

Campaigns 215

Campaigns Thought Leadership Marketing Automation Services CAN-SPAM 215

Adobe Experience Cloud Blog

APRIL 25, 2018

There are real, practical steps that, when applied, not only keep sales and marketing off each others’ backs but help them work together to achieve their goals and engage with customers in a unified manner. Keep the Customer at the Core of Your Efforts. You can’t move forward as a unified team if you don’t celebrate like one.

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Top of Funnel Sales Management Practices Enterprise Management 134