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Why You Should Be Using Video to Strengthen Employee Engagement and Loyalty

Vidyard

But it’s a challenge to create an engaging environment and build brand loyalty with your employees, so why bother? Engaged employees really can drive success in all areas of your business, including talent acquisition, sales, and customer and public relations. It sounds lovely, doesn’t it? Convinced yet?

Loyalty 50
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4 ways to renew an account that’s gone dark

Vidyard

It’s the deafening silence of another churned customer. But account management is like a game of cat-and-mouse: Customers only surface when they need something. When your customers need help, they need it fast. It places customers at the front of the class where they learn faster and recall information more readily.

Loyalty 71
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Video for Small Business: 7 Ways to Boost Your Brand [Examples]

Vidyard

Try adding a video to your homepage that simply outlines what you do and what problem you solve for your customers. Highlight Social Proof If you’re doing your job right, your biggest brand advocates should be your customers. Thank Your Customers Loyalty is critical to the sustainability of your business.

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How to Create the Best How-To Videos: Tips and Tricks

Vidyard

Businesses are leveraging how-to videos to grow their brand and earn more customers. Technology companies often use these to train customers to use their software. There’s a how to video for everything! Those videos are more than just search engine window dressing. What’s causing this trend? Supportive Screencast Videos.

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3 Fundamental Pillars of Technical Support and How Video Can Help

Vidyard

The expectations of customers are changing. Top support teams are utilizing the power of video to provide a personal touch and engage deeper with customers across the entire lifecycle. Personalized Customer Engagement. Today more than ever, customers expect a seamless experience. Troubleshooting and Case Resolution.

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Video for Financial Services: Banking and Beyond

Vidyard

In recent years, FinServ organizations have started to embrace digital transformation, providing tools and platforms (such as digital banking and support chat) that enable customers to perform finance management tasks more efficiently while catering to a younger demographic.

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Video for Small Business: 7 Ways to Boost Your Brand [Examples]

Vidyard

Try adding a video to your homepage that simply outlines what you do and what problem you solve for your customers. Highlight Social Proof If you’re doing your job right, your biggest brand advocates should be your customers. And let me tell you: video customer testimonials are way more believable than the standard, one-line blurb.