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Kaon

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How To: Build loyalty through customer engagement

Kaon

Gavin Finn, President and CEO, Kaon Interactive , presents three ways to better engage your customers. As B2B customers’ purchasing choices have expanded, their expectations have increased, and brand loyalty has sharply declined. To acquire, delight and retain customers, companies have to think and act in a more strategic way.

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What customers want from their mobile marketing experience

Kaon

Therefore, creating a mobile experience that allows customers to navigate without the hassle of downtime is fundamental to winning deals. This is particularly important for large or complex physical products that are too cumbersome for customers to really engage with and explore. Interactive selling experiences.

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3 Ways to Keep Customers Engaged with Your Mobile Marketing Apps

Kaon

If the goal of the app is to build trusted relationships with customers both pre and post purchase, marketers need to seriously think about relevant and engaging content that enriches user interaction with their brand throughout the ENTIRE buyers’ journey. Don’t ever budget for an “one-and-done” app. Apps work best as a system, or platform.

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New rules of customer engagement for Millennials

Kaon

So whether a company is conducting onboarding work training or trying to acquire this generation as customers, here are five tips that are fundamental to engaging millennials. These products and services should create a solution for a genuine customer pain point or opportunity. Mobile is the Movement.

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Kaon Interactive Receives Transformative CEO Award for Customer Experience — Digital Transformation

Kaon

Transformative CEO Customer Experience Award for Digital Transformation. As many companies struggle to adjust to the new normal of COVID-19, the recipients of this award pave the way for companies to succeed now and into the future, specifically highlighting the increased need for effective, customer-centric experiences. .

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Reach Next-Generation Buyers: A Trade Show Digital Marketing Strategy

Kaon

A Gen Z marketer shares her B2B trade show experience and recommendations for better customer engagement. Think you don’t need a digital marketing strategy for an in-person trade show?

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Explosive Growth and Opportunity Fuel Kaon’s European Expansion

Kaon

Many European companies are still struggling with developing and implementing strategies to adapt to a predominantly digital customer engagement model. This European expansion is an opportunity for Kaon to help enterprise customers thrive through and beyond this crisis,” said Gavin Finn, President & CEO at Kaon Interactive. .