How Suggested Replies Can Increase Your Social Response Rate
Convince & Convert
MAY 9, 2016
Each quarter, a brand receives an average of 9,052 inbound social messages that require a response. Any social media manager or social customer care agent knows that there’s a great deal of overlap in the Tweets a brand attracts. After all, great minds think alike—right? How Are Brands Using Suggested Replies? See you there?
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