Remove recency
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80% of Marketers Believe Their Customers Care About Personalization

KoMarketing Associates

As more marketers turn to customization to provide a more robust customer experience (CX), new research suggests that they are also becoming increasingly aware of the demand for more personalization. To date, most marketers (34%) claim that they have between three and four channels personalized for the sake of the customer experience.

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3 marketing priorities for 2023

Liveintent

Your brand will need to rely on its first-party data to find, connect, and engage new and existing customers across platforms and devices in a world without third-party cookies. 2 – Establish a unified customer view. But it’s not enough to simply acquire more first-party data. 3 – Test identity solutions.

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3 publishing priorities for 2023

Liveintent

Google delayed third-party cookie deprecation yet again, presenting publishers with additional runway to better prepare their business operations for the tremendous disruption that awaits. While Google certainly can delay once again, publishers mustn’t sit idly by. 2 – Build a unified customer view.

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With the identity crisis looming, do publishers and marketers have their head in the sand?

Liveintent

This September, LiveIntent commissioned a study that examined how marketers and publishers are preparing for the third-party cookie’s end. We polled more than 200 senior marketers and publishers from mid-to-small sized firms.

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Demystifying the New LinkedIn Algorithm Changes: What Marketers Need to Know

Content Standard

Much like Facebook or Instagram, LinkedIn arranges users’ feeds by relevancy rather than recency. Note: Users can still choose to see posts arranged by recency if they prefer through some setting swaps. Follow a natural posting schedule: Because relevancy outweighs recency, when you post matters far less than what you post.

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Inbox Nightmares: Webinar Recording + Q&A

Litmus

Dark Mode, deliverability, changing customer expectations, holidays unlike years past… There’s a lot keeping us up at night. Jason: For some email clients, you can use custom CSS to create a better experience for subscribers viewing in Dark Mode. Can we override Dark Mode styles using CSS? Jason: I agree with Helen. Worth checking out.

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Holistic Email Metrics Matrix: Are You Seeing the Whole Picture?

Litmus

Subscriber RFM (recency, frequency, monetary). Customer lifetime value of subscribers vs. non-subscribers. Customer RFM (recency, frequency, monetary) of subscribers vs. non-subscribers. Originally published on July 6, 2018, by Chad. Here are more examples: Email program revenue & profit. Call center volume.