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PKM and the Organization - Pollard

Buzz Marketing for Technology

It will be published later this year as a chapter in a compendium book on emerging trends in KM. And the creative people who often had the Knowledge Director thrust upon them conceived of KM as a means for increasing organizational innovation, customer satisfaction and employee retention. The PKM-Enabled Organization.

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What Is Web 3.0? The Future of the Internet

Single Grain

Customers were given limited management over their data usage, and this raised numerous allegations against these multibillion-dollar corporations and numerous smaller businesses that abound on the Internet. For example, Internet review services such as Trustpilot allow customers to leave feedback on any product or service.

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Is Twitter for Business Even Worth the Trouble | social crm.

Convince & Convert

We are spending countless employee hours tweeting, retweeting, responding to tweets, figuring out whom to follow, secretly following celebs and athletes, and designing custom Twitter backgrounds. Nobody forced companies to get involved with their customers in this way. We just did it voluntarily. And for what? Interaction.

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