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Success During the Pandemic – Customer Retention Is Key

Zoominfo

According to Gartner, “In response to the ongoing COVID-19 crisis, marketers are exhibiting a range of responses beyond creating COVID-19-specific content. Cross-selling topic searches are on the rise, too. In 2020, many businesses have also shifted to focus on growing accounts by cross-selling new product lines.

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Pick The Right Plays: Using the Go-To-Market Framework

Zoominfo

Consider these points: Key metrics : Customer churn and attrition rate, customer retention rate, lifetime value of a buyer (how much revenue a customer brings in the long term), and Net Promoter Score (a range that measures a customer’s experience with a product). Doing so may also offset declines in aging products a company sells.

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4 Secrets of Webinar Marketing that Drive Revenue

Marketing Insider Group

Webinars are a great way to inform, engage, and sell your brand to your audience. A successful webinar event needs to include a cross-promotional strategy so you can attract a wider audience. Develop a Cross-Promotional Marketing Strategy. Cross-promote your webinar across multiple channels to increase overall reach.

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The Winning Formula in Sales

xiQ

These principles also lie beneath all sales, where professionals navigate the fast-paced market, leveraging insights and technology to cross the finish line ahead of their competition. It’s a world where every millisecond counts and victory hinges on the seamless integration of man, machine, and method.

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5 Tips for Effective Cross-Sell and Upsell Campaigns

ClickDimensions

Or do they use a broad range of your services? Cross-selling and upselling campaigns are a great way to achieve this stickiness. And yet, in our recent customer benchmarking survey, The State of Marketing in Microsoft Dynamics Today , there were some surprising results related to cross-selling and upselling marketing efforts.

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3 Ways SMBs can improve customer retention and avoid churn

ClickDimensions

This in turn can then open up opportunities to cross sell and/or renew contracts, but more about that later. “Simply listening to your customers drives powerful results that will transform your business.” For instance, job title, industry, aims and so on.

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How To Upsell: 15 Upselling Tips & Examples To Boost Revenue

Optinmonster

In Marketing Metrics , the authors say: “The probability of selling to a new prospect is 5-20%. The probability of selling to an existing customer is 60-70%.” Cross-selling is suggesting other relevant products people can try. What is an example of cross-selling? What is Upselling?

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