Vision Edge Marketing

OCTOBER 10, 2023

Gartner research stated that 80% of organizations conducting business process management (BPM) projects will experience an internal rate of return better than 15%. By continuously refining and optimizing processes, organizations can drive efficiency, productivity, and customer satisfaction. But here’s the rub.

Process 229

Process Optimization Work Management Marketing Management 229

Conversica

NOVEMBER 28, 2018

Conversica’s AI Customer Success Assistants are designed to drive increased renewal and upsell and cross-sell opportunities while improving the overall employee and customer experience. To learn more, visit conversica.com and follow the company on Twitter , LinkedIn and Facebook.

Marketing AI 40

Marketing AI Work Management Marketing Management Conversion 40

QuanticMind

JANUARY 21, 2020

Customer Success – ABM prioritizes customer satisfaction more than other marketing strategies. Encouraging accounts to purchase from your business long-term, upselling and cross-selling are only possible if you provide an exceptional customer experience in the first place. Target all relevant personas.

Account Based Marketing 52

Account Based Marketing Demand Generation Agencies Demand Generation Lead Ranking 52

Martech Advisor

NOVEMBER 6, 2019

Intro: Improving customer experience (CX) means – improving people, processes, product, and delivery to customer, such that it helps improve satisfaction, loyalty and helps achieve the overall business goals. To generate more revenue by retaining, renewing and upselling or cross-selling to existing customers.

Tips 89

Tips Enterprise Management Customer Satisfaction Work Management 89

Martech Advisor

NOVEMBER 6, 2019

Intro: Improving customer experience (CX) means – improving people, processes, product, and delivery to customer, such that it helps improve satisfaction, loyalty and helps achieve the overall business goals. To generate more revenue by retaining, renewing and upselling or cross-selling to existing customers.

Tips 75

Tips Enterprise Management Customer Satisfaction Work Management 75

Martech Advisor

MARCH 30, 2020

It is written by Matthew Dixon, Nick Toman, and Rick DeLisi based on their research at CEB, a subsidiary of Gartner. According to the book, customer loyalty is not driven by customer satisfaction or delight or customer service interactions. Instead, it depends on how easy it is for customers to do business with you.

Paid Content 140

Paid Content Work Management Marketing Management Marketing Analytics Tools 140

Salesforce Marketing Cloud

MARCH 11, 2024

You decide to go for it… This is what account-based selling (ABS) is like. Read on to learn how to grow your business with account-based selling. What you’ll learn: What is account-based selling? Watch the demo What is account-based selling?

Ideal Customer Profiles 59

Ideal Customer Profiles Work Management Marketing Management Cross-Selling 59