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The Evolution of CRM in the Era of Big Data

Heinz Marketing

By Cameron Katoozi , Marketing Consultant at Heinz Marketing Introduction Customer Relationship Management (CRM) tools have evolved significantly since their inception. With the arrival of big data, a term that epitomizes the massive, complex datasets generated in the digital era, the landscape of CRM has undergone a transformative shift.

CRM 86
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35+ Statistics About Dirty Data

Zoominfo

Here are 36 statistics about dirty data that highlight the importance of database maintenance. The Situation: 67% of businesses rely on CRM data to segment and target customers. The post 35+ Statistics About Dirty Data appeared first on ZoomInfo Blog. Still not convinced? source ).

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25 Mind-Blowing Statistics on the State of Data-Driven Marketing

Porch Group Media

Here’s a look at 50 amazing statistics on the impact of how data can drive impact marketing success: 1. According to survey by Adobe, the top 3 ways marketers are adding value include the use of CRM data, real-time data from analytics, and by integrating analytics across channels. existing and incoming data. Adobe/Marketing Charts).

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7 Ways Your CRM Can Be Your Best Customer Retention Tool

SmartBug Media

Here’s a mind-boggling statistic : 76 percent of companies agree that customer lifetime value is an important metric, but only 42 percent of companies can accurately measure the lifetime value of their customers. We’re breaking down seven ways your CRM is ready to get to work improving both customer experience and your retention goals.

CRM 92
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How to Use Technographics and Firmographics to Build Targeted Segments

SalesIntel

Every marketer and sales manager wants to use market segmentation to paint a more realistic image of their customer base. However, one of the top concerns of B2B companies is identifying and profiling the characteristics and behaviors of consumers through the process of data segmentation. The answer: Data.

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A Comprehensive Guide to Market Segmentation

seo.co

This is best done through a process known as market segmentation. In this article, I’m going to walk you through what market segmentation is, why it’s important, what types of segmentation exist, how you can segment, and a few simple things you should and should not do in order to get the best possible results.

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Integrate Sales and Marketing Software to Streamline Processes

Act-On

Integrating your CRM and MAP Sales teams live and die by their CRM. A solid CRM – MAP integration requires two-way communication. Similarly, the marketing team should be able to see common CRM data like company size and deal status—because leads don’t stop engaging with marketing content once a sales conversation happens.