Ontraport

DECEMBER 1, 2021

December 2, 2021 — Ontraport , the leader in CRM and marketing automation software for SMBs, today announced its new Dynamic Content Management System (CMS), a feature that makes it possible for businesses to create their own web applications to better serve their customers — without coding. SANTA BARBARA, Calif.

CMS Development 75

CMS Development Enterprise Management Work Management Marketing Management 75

Ontraport

DECEMBER 1, 2021

December 2, 2021 — Ontraport , the leader in CRM and marketing automation software for SMBs, today announced its new Dynamic Content Management System (CMS), a feature that makes it possible for businesses to create their own web applications to better serve their customers — without coding. SANTA BARBARA, Calif.

CMS Development 72

CMS Development Enterprise Management Work Management Marketing Management 72

SmartBug Media

FEBRUARY 11, 2021

CRM platform implementations and migrations are not as hard as you may think. My fellow SmartBug® Jessica Vionas-Singer wrote an article on why CRM implementations fail , to provide you with a broader picture. This is where you add users to your portal, create teams, and give special permissions if needed. Account Setup.

Hubspot 105

Hubspot Planning CMS Development Marketing Automation Services 105

SmartBug Media

AUGUST 26, 2020

As you get started with account-based marketing (ABM) , you’ll undoubtedly need some key technology platforms to carry out your strategies and tactics. Before diving into this post, you may want to activate the ABM features within your HubSpot portal by following this knowledge base article from HubSpot.

Account Based Marketing 111

Account Based Marketing ABM Hubspot Features 111

TrustRadius Marketing

OCTOBER 21, 2022

The biggest issue is the software selection process and how to find one to meet your business needs. . Put simply, it’s designed to manage your employees and their experiences. Human resources management software (HRMS) can be used for almost all your employee management needs. What is HR Software?

Enterprise Management 75

Enterprise Management Work Management Marketing Management Budget Programs 75

TrustRadius Marketing

SEPTEMBER 1, 2022

There isn’t a hotline for managing business workloads. If there was, they would direct you to software designed to help manage your sales, clients, growth, and everything in between. One of those powerful software options is CRM. What Is a CRM Software? CRM stands for customer relationship management software.

Enterprise Management 98

Enterprise Management Marketing Automation Services Work Management Marketing Management 98

Salesforce Marketing Cloud

DECEMBER 5, 2023

This is why your case management system — how you keep track of all your customer data and resolve issues — can make or break customer relationships. To give your customers a service experience that turns them into fans of your company, now is the time to invest in the right case management system.

Work Management 104

Work Management Marketing Management Customer Satisfaction Knowledge Base 104

Salesforce Marketing Cloud

JANUARY 10, 2024

Do patterns indicate that they easily find what they need on your help center or self-service portal? Write knowledge base articles to answer recurring customer questions. Speed up resolutions with workflows Preconfigured workflows guide agents through processes to reach resolutions faster. Show me how

Lead Scoring 105

Lead Scoring Lead Ranking Ideal Customer Profiles Multi-Channel 105

SmartBug Media

AUGUST 4, 2022

Until 2018, HubSpot focused on the Marketing Hub and Sales Hub to support the attract and engage phases, but we didn’t necessarily have technology from HubSpot that would allow us to excel at the delight phase. The HubSpot service hub offers a suite of tools, including chat, tickets, knowledge base articles, surveys, and reporting.

Enterprise Management 98

Enterprise Management Work Management Marketing Management Hubspot 98

TrustRadius Marketing

SEPTEMBER 20, 2022

There are many tools on the market that can make the process easier. You’ll find features related to CRM software , Help Desk , Contact Center , Mobile Marketing Software , and other software. An all-in-one solution covering support, multi-channel engagement, and customer relationship management could be the answer.

Enterprise Management 98

Enterprise Management Work Management Marketing Automation Services Marketing Management 98

Envy

JUNE 12, 2022

But this mish-mash of cobbled-together solutions does almost nothing to streamline processes and actually keeps departments siloed from each other. Organizations strive to consolidate their various operational software into a single CRM solution that does it all – from marketing, to sales and customer service.

Work Management 118

Work Management Marketing Management Paid Search Agency Advertising Agencies 118

Sage Marketing

SEPTEMBER 13, 2023

It empowers you with an all-in-one platform designed to enhance your marketing, sales, and services. Whether you’re considering HubSpot or have already decided to adopt it, this article will guide you through the decision-making process and help you make an informed choice. Is HubSpot worth it for a small business?

CMS Development 52

CMS Development Hubspot Enterprise Management Marketing Management 52

TrustRadius Marketing

SEPTEMBER 1, 2022

This software builds bridges with your customers, boosting interest, customer satisfaction, and sales. Customer Relationship Management (CRM) Software Marketing automation Mobile marketing , Cross-channel campaign management , Sales engagement Helpdesk Contact center software. . These include.

Marketing Automation Services 98

Marketing Automation Services Work Management Marketing Management Ideal Customer Profiles 98

TrustRadius Marketing

MARCH 9, 2021

It takes a village, with marketing, sales, and support teams working together to retain customers. This piece will help your small B2B product company choose the right customer retention tools based on common use cases. The option includes a customer forum and portal. Help Desk Software for Customer Support.

Marketing Automation Services 52

Marketing Automation Services Work Management Marketing Management Paid Search Agency 52

Salesforce Marketing Cloud

JANUARY 11, 2022

Social media channels also help you monitor keywords and language – and create, manage, and monitor cases from your social feeds. Self-service channels include your help center, FAQ page, knowledge base, and an authenticated customer portal. They initiate easy step-by-step processes, like requesting a return.

Work Management 98

Work Management Marketing Management Advertising Channels Service 98

Salesforce Marketing Cloud

SEPTEMBER 21, 2023

Get actionable customer service insights High-performing service organizations are getting more out of their data by using AI in their CRM to become more efficient and raise customer satisfaction scores. Consolidate and connect disparate datasets into a CRM system to give your team a single view of your customers.

Work Management 59

Work Management Marketing Management Service Customer Satisfaction 59

Vidyard

JANUARY 6, 2022

In the last couple of years, we have seen an accelerated need for digital transformation during the COVID-19 pandemic which has driven the need for practical and scalable enterprise sales tools. And while there are many great solutions and clever product managers to market them, it can be hard to find the right fit for your business.

Enterprise Management 73

Enterprise Management Sales Management Budget Programs Top of Funnel 73

Salesforce Marketing Cloud

MAY 18, 2023

Some call centers use customer relationship management (CRM) software to resolve issues faster and provide agents with customer data, but many call centers are still working to adopt this technology. This is made possible with integration across sales, service, marketing, and commerce data all funneling through a single CRM platform.

Contacts 52

Contacts Marketing AI Budget Programs Work Management 52

Webbiquity

APRIL 27, 2017

The ten tools here enable vendors to extend their support offerings to social media, online knowledge bases, and web chat. Customer Service Management Tools. Email-based help desk software with performance reporting and integrations to popular web chat and voicemail apps. 1) HelpScout. Google Review Count: 344.

Marketing Automation Services 214

Marketing Automation Services Work Management Marketing Management Ideal Customer Profiles 214

Hubspot

SEPTEMBER 17, 2018

2017 saw video rise to the top of your marketing tactic list. In short, 2018 has transformed video from a singular marketing tactic to an entire business strategy. Instructional videos can be used to teach your audience something new or build the foundational knowledge they’ll need to better understand your business and solutions.

Video Marketing 101

Video Marketing Sales Management Work Management Marketing Management 101

TrustRadius Marketing

NOVEMBER 2, 2022

With this cloud-based solution, users can work visually and collaborate in real-time while building flowcharts, mockups, and UML diagrams. Lucidchart is utilized in over 180 countries by more than 25 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure.

Enterprise Management 52

Enterprise Management Digital Asset Management Work Management Marketing Management 52

Vidyard

FEBRUARY 2, 2021

Many sales organizations hire sales reps who are great in-person and yet most of them spend as much as 36% of their time hunched over email or on the phone. They make ghosting a little more acceptable, no-shows tantalizingly easy, and the whole process of selling harder. Video for Sales Statistics 1.1 Post-Sale 5.

Sales Management 65

Sales Management Top of Funnel Video Marketing Paid Content 65

Vidyard

OCTOBER 21, 2020

It speeds up the resolution process. Build a Video Knowledge Base 2.1 How a Video Knowledge Base Boosts Your Video SEO 3. Optimize Support with CRM Integration and Video Analytics 6.1 Support CRM Integration 6.2 Optimize Support with CRM Integration and Video Analytics 6.1 Live Video Support 3.3

Customer Satisfaction 65

Customer Satisfaction Paid Search Agency Video Marketing Work Management 65

Martech

JULY 13, 2022

While customer service is important for all businesses, customer success has been traditionally associated with companies that rely on recurring revenue, such as subscription-based businesses and B2B organizations with long sales, onboarding, and implementation cycles. It’s an essential marketing and future proofing strategy.

Enterprise Management 95

Enterprise Management Work Management Marketing Management Service 95

Martech

FEBRUARY 25, 2022

Marketing automation platforms are a critical part of the martech ecosystem for many businesses, offering numerous benefits by streamlining manual B2B marketing tasks, including lead management, email campaign development and landing page creation. Artificial intelligence is used throughout the Acoustic Marketing Cloud.

Marketing Automation Services 120

Marketing Automation Services Enterprise Management Work Management Marketing Management 120

TrustRadius Marketing

NOVEMBER 2, 2022

With this cloud-based solution, users can work visually and collaborate in real-time while building flowcharts, mockups, and UML diagrams. Lucidchart is utilized in over 180 countries by more than 25 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure.

Enterprise Management 98

Enterprise Management Digital Asset Management Work Management Marketing Management 98

TrustRadius Marketing

NOVEMBER 2, 2022

With this cloud-based solution, users can work visually and collaborate in real-time while building flowcharts, mockups, and UML diagrams. Lucidchart is utilized in over 180 countries by more than 25 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure.

Enterprise Management 52

Enterprise Management Digital Asset Management Work Management Marketing Management 52

TrustRadius Marketing

NOVEMBER 2, 2022

With this cloud-based solution, users can work visually and collaborate in real-time while building flowcharts, mockups, and UML diagrams. Lucidchart is utilized in over 180 countries by more than 25 million users, from sales managers mapping out target organizations to IT directors visualizing their network infrastructure.

Enterprise Management 92

Enterprise Management Digital Asset Management Work Management Marketing Management 92