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Trending Sources

Top 40 Twitter Feeds You’re Not Following

Modern Marketing

Nowhere is this more true than on Twitter. So to help remedy the situation, we present our pick for top 40 Twitter handles you may have missed. Read through it or you can follow the whole Twitter list here. Neil Davey – A journalist, Neil reports on the CRM industry. Janice Lee – A new handle on Twitter, Janice brings her writing and design skills to bear. LinkedIn. Twitter. by Jesse Noyes | Tweet this Social media is a meritocracy, right?

BtoB 27

8 Rules When Using Social Media as a Support Channel

Modern Marketing

Then came Facebook, Twitter and LinkedIn. Think like Twitter. CRM systems like Salesforce.com already provide integration between Twitter and Call Center Support cases. LinkedIn. Social Media b2b marketing crm customer retention customer service customer support Focus LinkedIn linking Quora SaaS Salesforce salesforce.com service level agreements SMB social media support channels Social Times support channels topliners Twitter vendor services

Is Your White Paper a Sales Pitch in Disguise?

Writing on the Web

Twitter is extremely powerful for reaching audiences and building relationships. Twitter is fast becoming the preferred vehicle of communication between companies and their customers. One interesting tool in particular is Twitter #chat. About the author Lauren Carlson : Lauren writes about various topics related to CRM software, with particular interest in sales force automation, marketing automation, and customer service. Digg this! Share this on LinkedIn.

Paper 40

A fascinating “hardcore” B2B social media success

grow - Practical Marketing Solutions

The case exemplifies an integrated approach to CRM, customer research, SEO, web design, content development, and social media marketing that I think you’ll enjoy! > Established “scorecard&# through their CRM system to track lead nurturing progress. Digg this!

Best of 2009: Social Media Marketing, Part 1

Webbiquity

Rick Burnes notes that without a strong content strategy to back up social media efforts, marketers risk the “all hat, no cattle&# syndrome: lots of attention on Twitter and Facebook, but no compelling content to back it up and turn the curious into the converted. 8 Excellent Tools to Extract Insights from Twitter Streams by Social Media Today. How to be a LinkedIn superstar by iMedia Connection. 50 Ideas on Using Twitter for Business by Social for Business.

PR 7

May The Force Be With You: 4 Takeaways From Cloudforce 2011

Modern Marketing

Salesforce has been arguing for years that customer service starts by searching Google, asking friends on Facebook, and Tweeting for help on Twitter. Twitter integration , allowing you to search Twitter for questions, tags, and mentions. All this is sure to make Salesforce a platform for all of your CRM needs and beyond. LinkedIn. by Andrew Sinclair | Tweet this. Salesforce Keynotes are quickly becoming legendary for their marketing polish.

API 10

3 Lead Management Questions Sales will Ask Marketing

Modern Marketing

For example, assume JP Morgan Chase is a prospect engaged in a sales cycle and your CRM system has multiple account records for JP Morgan Chase each with a different disposition (i.e.JP LinkedIn. Twitter. by Doug Sechrist | Tweet this Most of you regular readers have hopefully broached the sales and marketing alignment discussion within your organization and are on your way to a building a lean, mean, revenue-producing machine.

Live From SXSWi: Social Capital & The Hunt For The Magic Metric

Modern Marketing

Margetic said that Social CRM is moving in such a way that soon you’ll be able to “connect what you do with Twitter and Facebook with a zip code.” Twitter could die,” Hofer-Shall reminded the audience. LinkedIn. by Jesse Noyes | Tweet this.

Top 111 B2B Marketing Posts and 34 Hottest Topics for 2010

B2B Marketing Zone Posts

How do we come up with these - well it’s based on social signals (clicks, views, twitter, delicious and more). 50 (of the) Best Twitter Guides, Stats, Tips and Tools of 2010 (So Far) - Webbiquity , October 5, 2010. Lead Gen Tips: Find LinkedIn Names That Aren’t In Your Network - Smashmouth Marketing , April 29, 2010. 13 Twitter Tips for Increasing Engagement - Sazbean , October 18, 2010. How Much do you have to use Facebook and Twitter to Really be Effective? -

A Secret No More: Eloqua on Salesforce’s Acquisition of Radian6

Modern Marketing

Here’s ours: CRM and social are no longer adjacent industries. When they “integrated” Twitter, it gave the micro-blogging platform credibility in the enterprise. In particular, we’re eager to hear the thoughts of folks like Paul Greenberg , “the father of Social CRM” and Jonathan Block of SiriusDecisions, who has an uncanny knack for getting to the heart of business matters. LinkedIn. by Joe Payne | Tweet this. My iPhone blew up this morning.

Revenue Performance Management to Marketing Automation: What Facebook was to MySpace?

Modern Marketing

Lauren Carlson , of Software Advice , is one of the rising stars in the constellation of CRM, marketing automation and, now, Revenue Performance Management industries. You came out of seemingly nowhere to become one of the most listened-to voices in CRM, marketing automation, and now Revenue Performance Management. I have to credit most of my success to the amazing network of experts in the CRM and marketing automation space. LinkedIn. by Joe Chernov | Tweet this.

Rick Short Explains How to Turn Staff Into Prolific Bloggers

delicious b2bmarketing

Website Grader Badge Connect with Us HubSpot on Facebook HubSpot on Twitter InboundMarketers LinkedIn Group ProMarketers Facebook Group Subscribe to Blog RSS Want to share your Inbound Marketing advice with the community?

78 (of the) Best Social Media Marketing Tips, Guides, Tools and Strategies of 2010 (So Far)

Webbiquity

Todd Heim supplies a helpful guide to best practices for building a following on and generating traffic from social bookmarking sites like Digg, Reddit, Mixx and Propeller. HOW TO: Create Custom Backgrounds for Twitter, YouTube, & MySpace by Mashable. Andrew Ran Wong provides a valuable list of productivity tips for Gmail, Twitter, Facebook, blogs, Google and other social networks to help readers get more done in less time. Digg this! Share this on LinkedIn.

4 Tips for B2B Marketing on Facebook

delicious b2bmarketing

Top Topics Twitter YouTube Facebook iPhone Google Video Google Buzz Social media Business Mobile 2.0 Advertise Network Blippr iPhone App Mashable France MashDeck Twitter App Mobile Site Social Media Events Twitter Guide Book Facebook Guide Book Partners App Development WordPress Experts MaxCDN Content Delivery Dynect Managed DNS Rackspace Hosting Intridea About Us Submit a Tip! 2 The Total Lunar Eclipse As Seen By Twitter User. Twitter Explo.

Demand Generation Vendors Offer Few Social Media Applications

Customer Experience Matrix

This lets people easily send a Tweet, post to a Facebook wall or create a LinkedIn article that points to the original content. CRM vendor RightNow offers something similar under the label of Cloud Links. - These can be loaded into sales and CRM systems to make them easily accessible. InsideView is already integrated with major CRM vendors and with the Marketbright demand generation system. Summary: marketing vendors offer several types of social media applications.

Treehouse Interactive Refines Its Features and Targets Larger Firms

Customer Experience Matrix

Its marketing automation system offers the usual range of functions: email, Web analytics, landing pages, multi-step campaigns, lead scoring, CRM integration, ROI reporting. It can also post form responses using HTTP Send commands, which can send data to GoToWebinar (replacing GoToWebinar’s own registration forms) or to other systems such as product registration, CRM and customer support. It has since added a connector for Oracle CRM On Demand.

19 New Featured Sources on the B2B Marketing Zone

Webbiquity

Writing on the Web ( Ning Advertorial Business Blogging Online Marketing Linkedin Landing Page ). 9 Ways to Use LinkedIn for Smart Professionals , June 10, 2010. Why Use Twitter, Facebook & LinkedIn for Content Marketing? Facebook For CRM , Monday, July 19, 2010.

Is technological complexity just covering up your other business problems?

grow - Practical Marketing Solutions

Company A has a simple CRM system to keep their sales pipeline straight but for the most part rely on their cumulative industry experience and intimate customer knowledge to serve their market and respond quickly to opportunities. Digg this! Share this on Linkedin.

(Almost) 100 (of the) Best Social Media Marketing Blog Posts and Articles of 2009

Webbiquity

Facebook is a Personal CRM for Baby Boomers by iMediaConnection. Facebook: Who you know; Twitter: What you know by Social Media Today. SEO tips for Facebook and Twitter by iMedia Connection. Managing Twitter Accounts for Companies by Ignite Social Media. Why LinkedIn is essential for brand marketers by iMedia Connection. Digg this! Social media marketing activity exploded in 2009, and so did coverage of these practices.

SEM 2

Top 56 B2B Marketing Posts October 2010

B2B Marketing Zone Posts

50 (of the) Best Twitter Guides, Stats, Tips and Tools of 2010 (So Far) , October 5, 2010 While a dwindling number of business executives still dismiss Twitter as a waste of time, recent research suggests it is one of the most valuable social networks for business. Awareness of Twitter has exploded; 87% of Americans said they were “familiar with” Twitter in a poll taken earlier this year, versus just 5% in 2008 and 26% in 2009. How do you PROVE the value of Twitter?

An interesting interview with SAP’s social media director

grow - Practical Marketing Solutions

Social CRM has some fascinating implications for marketing, sales, and service. Bill can be found on Twitter at @BillRobSAP and on LinkedIn. Digg this! I pleased to present today an interview with William Robb , Director, Social Media Marketing for SAP.