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Why domain-level “intent” can mislead the buyer journey analysis

ClickZ

30-second summary: Relying solely on domain-level intent is potentially a flawed method. How can businesses go beyond domain-level intent and actually uncover the decision-making individual’s intent? So, while knowing domain-level intent is a step in the right direction, it fails to uncover the decision maker’s intent.

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Achieving a low Gmail spam rate: 3 essential steps

Martech

How to buy time to comply and keep your most valuable customers engaged. Common email mistakes that increase spam rates There are four major categories of common mistakes: Poor CRM/data hygiene. A lack of domain authentication. Double-confirm that your domain is authenticated This is a vital component to ensure a low spam rate.

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Customer education is a vital part of the customer experience

Martech

The idea to build Channacademy as an education hub for Channable customers originated at the end of 2018. Entering the German market, they considered taking their staff on a bus to Berlin to train new customers. Building an online customer education hub. Customer education is a strategic must for customer-centric businesses.

Education 129
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Database Cleanup: How to Clean Bad Data and Duplicates in Your CRM

SmartBug Media

Getting Started with Data Cleanup for Any CRM. To understand the current state of your data in your customer relationship management (CRM) platform, you first must successfully answer these four questions before proceeding any further: Is my data trustworthy? CRM Data Cleanup Overview. Custom objects.

CRM 98
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When simplification goes wrong: Why unifying your platform and point solutions makes it harder for customers to buy.

Velocity Partners

For complex B2B businesses, one common move is to try and make it easier for customers to buy by simplifying your offering. Say you are a company who primarily sells a CRM platform, but also has a cybersecurity module. But both choices inevitably alienate the other half of your customer base. Just, y’know, for instance.

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Chief Revenue Regrets: Relying on Reps to Provide Forecasting Deal Data

InsightSquared

Fact: Your sales reps, regardless of how great they are, will never deliver the level of hygiene required to give you confidence in your CRM data. For the better part of my career as a CRO, I was frustrated with the quality of my CRM data. Time that can be much more effectively spent engaging customers to close business. .

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The martech revolution: Making deeper customer connections in a digital world

Martech

Dive into the transformative power of martech, its challenges and the strategies to help you turn these tools into enablers of deeper customer relationships, loyalty and revenue. These tools empower marketing teams to sift through vast data reservoirs, extract actionable insights and craft tailored customer experiences.