Salesforce Marketing Cloud

SEPTEMBER 26, 2023

Dreamforce ’23 was all about Data + AI + CRM + Trust. Check out the Main Keynote recap on Salesforce+ to get in on the action, from big product announcements to inspiring customer stories and more. Exciting Dreamforce ’23 announcements Dreamforce is always full of innovation and announcements, and this year was no exception.

CRM 122

CRM Ethics Communities Automation 122

Binary Demand

FEBRUARY 23, 2024

[ps2id id=’Introduction’ target=”/]Based on a recent HubSpot report, 35% of surveyed marketers prioritized B2B demand generation activities in 2022, indicating a noticeable shift from tactical demand generation to a more strategic approach in the current and future of B2B demand generation marketing.

Demand Generation Agencies 52

Demand Generation Agencies Demand Generation Demand Account Based Marketing 52

ANNUITAS

DECEMBER 4, 2020

But when thinking about implementing a chat tool, the thing companies are missing is how to incorporate live chat into an orchestrated customer journey. By that I mean, how does chat work with both your engagement channel strategy and Demand Process to strategically meet a prospect where he or she is in the funnel?

Demand 130

Demand Enterprise Management Marketing & Strategy Marketing Strategy 130

ANNUITAS

FEBRUARY 23, 2021

A key component to success is demand marketing programs that repeatably contribute real, measurable pipeline lift. But far too many demand marketing programs are stuck a tactical, activity-based status quo. Here are 11 things that growth leaders need to know in order to shift to a Strategic Demand Marketing state.

Demand 130

Demand Work Management Budget Programs Planning 130

Inbox Insight

APRIL 28, 2023

Targeted Demand Generation may not be the first thing that comes to mind when you think of demand generation, yet this strategic approach combines the best of both demand generation and Account-Based Marketing (ABM) to drive customer interest and accelerate demand for products or services within B2B audiences.

Demand Generation Agencies 94

Demand Generation Agencies Demand Generation Account Based Marketing Ideal Customer Profiles 94

ANNUITAS

AUGUST 12, 2020

Over the past two weeks, we have covered the definition of strategic demand marketing and introduced you to the first phase in our process, the insights phase. It is at this stage that we define the critical customer journey and begin to build the Strategic Demand Marketing Plan. . The Core Elements of the Demand Marketing Plan.

Top of Funnel 147

Top of Funnel Planning Demand Marketing Plans 147

Zoominfo

JULY 5, 2023

Speedy customer acquisition without a hefty price tag is the target, but doing it effectively can be a challenge without the right tools and training. ZoomInfo’s data enrichment gives BlueOcean’s marketing and sales teams the same full-scope view of each customer and prospect.

Marketing Analytics Tools 130

Marketing Analytics Tools Zoominfo Ideal Customer Profiles Marketing & Strategy 130

Martech

SEPTEMBER 16, 2022

At the beginning of the pandemic, with restaurants and entertainment venues shut down, New Jersey liquor distributor Allied Beverage saw an opportunity to transform its customer experience, service and e-commerce. Their retail customers range from mom-and-pop liquor stores and restaurants to grocery stores and casinos. Get MarTech!

Work Management 132

Work Management Marketing Management B2B Sales CRM 132

ANNUITAS

MAY 13, 2020

Both ask the same, fundamental question when analyzing demand marketing budgets: What real sales ‘lift’ am I getting from this spend? But when it comes to demand marketing – the goal should not be a ‘soft’ metric. Demand Marketing should be held to a clear, high standard of incremental – i.e., ‘net’ – contribution to sales.

Demand 147

Demand CMS Development Marketing Attribution Budget Programs 147

Lake One

NOVEMBER 16, 2023

In today’s rapidly evolving digital landscape, businesses must adapt to changing customer needs and preferences to remain competitive. HubSpot’s Smart CRM, a powerful customer relationship management system, has emerged as a game-changer in helping businesses meet these evolving demands.

CRM 76

CRM Hubspot Business Paid Search Agency 76

ClearVoice

APRIL 19, 2021

What is demand generation? Demand generation encompasses a wide range of sales and marketing initiatives designed to develop interest in a company’s products or services and convert leads into customers. But, those aren’t necessarily the leads that will turn into customers for marketers such as yourself.

Demand Generation Agencies 94

Demand Generation Agencies Demand Generation Demand CMS Development 94

Metadata

SEPTEMBER 29, 2022

Here’s why: Marketers and leadership teams without strong stomachs are pausing their campaigns and demand generation efforts. While I can’t promise triple-digit returns, the writing is on the wall: your marketing and demand generation efforts MUST stay on. Cutting it completely could even sink you. That’s how far back you should look.

Cost per Lead 98

Cost per Lead Ideal Customer Profiles Budget Programs CPL 98

Martech

JANUARY 25, 2022

Customer relationship management (CRM) is the technology brands use to nurture relationships with their customers. These solutions are designed to help sales and service agents communicate with customers more effectively. In this piece, we’ll dive deep into CRM systems and their impact on marketing teams.

Enterprise Management 97

Enterprise Management Work Management Paid Search Agency Marketing Management 97

Only B2B

AUGUST 25, 2020

It’s efficacy as a marketing strategy has observed it gain traction among businesses in recent times, and managed Demand generation companies very efficiently. Today, in this post we will share how ABM proves an important concept for demand generation funnel. But first, let’s understand the concept of demand generation.

Account Based Marketing 133

Account Based Marketing Demand Generation Agencies Demand Generation Marketing AI 133

Madison Logic

NOVEMBER 30, 2023

It’s about building positive brand awareness and strong relationships throughout the entire customer lifecycle. We face a changing B2B buying landscape with longer sales cycles and larger buying committees made up of increasingly independent decision-makers. B2B marketing is not just about selling a product or service.

Demand 52

Demand Brand Identity Branding Webinar Metrics 52

ANNUITAS

JULY 21, 2022

This new organizational model represents a complete rethink of traditional B2B sales, marketing and customer service roles. field sales” or “online marketing”), these teams are organized around customer lifecycle stewardship. 1 – Orient Around End-to-End Customer Lifecycle – Pre- and Post-Sale.

Ideal Customer Profiles 130

Ideal Customer Profiles B2B Sales Work Management Marketing Management 130

Webbiquity

APRIL 18, 2024

B2B marketing automation helps maximize the efficiency of your marketing efforts in many ways: Higher CLTV : Marketing automation nurtures leads effectively, leading to stronger customer relationships and increased Customer Lifetime Value (CLTV). Reduced churn: Personalized follow-ups and timely engagement can reduce customer churn.

Marketing Automation Services 143

Marketing Automation Services Ideal Customer Profiles Efficiency Marketing Automation 143

Rev

JULY 26, 2023

Frozen, slashed, cut, trimmed, tightened—no matter which word you hear, this is what happens to demand gen budgets in the current economic environment. And this reality is forcing demand gen organizations to rethink the way they operate. Ultimately, we hear how this leads them to create stronger, more focused approaches to demand gen.

Demand 60

Demand Tactics Optimization Lead Ranking 60

Valasys

NOVEMBER 13, 2023

Introduction The importance of having an effective CRM system in today’s digital age cannot be overstated, as it can make all the difference in how you manage your sales leads and ultimately close deals. And let me tell you, the right CRM system can be a game-changer for your sales game. What is a CRM?

Sales Leads 52

Sales Leads CRM Enterprise Management Work Management 52

Biznology

SEPTEMBER 16, 2019

The use of CRM solutions for maintaining relationships with customers is a longstanding trend. As when it comes to online retails, customer data management is an essential part of any e-commerce platform. Using CRM software, business owners see a full picture of customers’ behavior, changes, and trends.

eCommerce 112

eCommerce CRM Work Management Marketing Management 112

ANNUITAS

MAY 5, 2020

It’s a big shift in the marketplace and has been made possible, in part, by the emergence of demand marketing technology and technologist. . Demand marketing technology isn’t new, nor is its impact on how companies can achieve growth. What are the key performance indicators that your demand marketing team uses?

Marketing Automation Services 130

Marketing Automation Services Demand Work Management Marketing Management 130

Sharpspring

MARCH 23, 2021

Connecting with your customers, enticing them to buy, and providing exemplary post-sale support all present opportunities for automation. When considering CRM vs. marketing automation for your own business, the premise can seem the same. A marketing department’s goal is to engage customers and entice them to purchase.

Marketing Automation Services 80

Marketing Automation Services Marketing Automation CRM Automation 80

Rev

JANUARY 5, 2023

That’s the work of a demand gen team. We recently sat down with Joe Paone , Senior Director of Worldwide Marketing at Splunk, to talk about not only why a mature demand gen engine is critical to a modern marketing team, but how to understand the evolution of that program. And it’s probably a very small team.

Demand 78

Demand Lead Ranking Marketing Automation Services Enterprise Management 78

Zoominfo

SEPTEMBER 7, 2021

Many scoring models rely on CRM data to seed and train the model to return an ideal customer profile — but that data is often inaccurate or incomplete. Nina Wooten, Director of Demand Generation at ZoomInfo

Ideal Customer Profiles 100

Ideal Customer Profiles Profiling Zoominfo Automation 100

sagefrog

NOVEMBER 1, 2023

In recent years, Customer Relationship Management (CRM) software has undergone a profound transformation, largely owing to the integration and advancement of Artificial Intelligence (AI). Traditional CRM systems are no longer sufficient to handle the demands of modern businesses.

Marketing AI 52

Marketing AI Marketing Management Lead Ranking Lead Scoring 52

Martech

APRIL 15, 2024

For more than six years, MarTech contributor Ana Mourão has been a leader in digital engagement, data architecture, CRM and CDP at the brand. She is currently global customer CRM senior manager and CDP advisor. We work closely with our customer insights team and other commercial teams inside Stanley Black & Decker.

Work Management 99

Work Management eCommerce Budget Programs Marketing Management 99

Metadata

FEBRUARY 21, 2023

She may sound like a superhero in a Marvel movie, but Sydney Sloan is more commonly found flexing her B2B marketing superpowers in the form of creating unexpected, personalized customer experiences. The first 90 days (or from closed won to go live) are the most important stage of the buyer and customer journey.

Communities 52

Communities Demand B2B Thought Leadership Peer-to-peer 52

Zoominfo

FEBRUARY 5, 2021

Let’s start with that dream customer. The B2B sales funnel depicts how prospective customers move through the buying process in stages. Their contact information goes into the CRM, and a salesperson gets the most promising prospects on the phone. If you think a B2B sales funnel is an abstract idea, brace yourself.

Top of Funnel 179

Top of Funnel Ideal Customer Profiles B2B Sales Ad Building 179

The Point

MAY 28, 2019

One, because I’m generally wary of any technology that promises to “revolutionize” B2B marketing, and two, because I struggled to envision the use case for chatbots beyond customer service and support. However, the more I learn about chatbots, the more I get excited about their potential for B2B marketing, and demand generation.

Demand Generation Agencies 127

Demand Generation Agencies Demand Generation Demand Top of Funnel 127

Martech

APRIL 20, 2023

Customer experience is the most important and toughest part of marketing. CX involves every interaction current and potential customers have with a brand — from customer service to packaging to digital presence to physical store maintenance to positioning around external events and much, much more. You need expert help.

Marketing Management 112

Marketing Management B2B Thought Leadership Marketing Analytics Tools Thought Leadership 112

Martech

AUGUST 16, 2023

Modern B2B customers aren’t just expecting more these days — they’re downright demanding it. Today’s customers want quick answers, personalized experiences, and zero redundant conversations. It’s about building trust and turning customers into lifelong fans. And why shouldn’t they?

Ideal Customer Profiles 97

Ideal Customer Profiles Work Management Marketing Management B2B 97

Directive Agency

FEBRUARY 1, 2022

If you’ve been in the Marketing Operations or Revenue Operations world for a while, you’re probably familiar with demand waterfalls. The original demand waterfall was published by SiriusDecisions (now part of Forrester) back in the early to mid-2000s. Now, there’s another version… released last year under the Forrester brand.

Demand 59

Demand Lead Ranking Top of Funnel B2B 59

GreenRope

MAY 26, 2021

How to Use CRM and Marketing Automation to Connect With Customers In 2021. As a marketer, your job is to keep customer numbers healthy and create a lasting impression of your company. CRMs and Marketing Automation is a perfect match and the secret formula behind most successful marketing initiatives. What is CRM?

Marketing Automation Services 52

Marketing Automation Services Marketing Automation CRM Automation 52

Madison Logic

JUNE 6, 2023

B2B marketers faced with shifting buyer behaviors need to pivot their focus on strategies that generate and capture demand. While demand capture is critical for sales, creating demand is necessary for long-term growth and success. Now, more than ever, marketers need to balance capturing demand with creating it.

Demand 52

Demand Top of Funnel Enterprise Management Work Management 52

Valasys

MAY 16, 2023

Introduction The importance of having an effective CRM system in today’s digital age cannot be overstated, as it can make all the difference in how you manage your sales leads and ultimately close deals. And let me tell you, the right CRM system can be a game-changer for your sales game. What is a CRM?

Sales Leads 52

Sales Leads CRM Enterprise Management Work Management 52

TrustRadius Marketing

OCTOBER 27, 2022

Effective customer engagement is essential for any business. Strong, positive engagement strategies can keep existing customers happy and help you attract new ones. We’ll explore the features and strategies your enterprise should consider for customer engagement. Customer Engagement Features for Enterprises.

Enterprise Management 96

Enterprise Management Digital Asset Management Marketing Budget Marketing Automation Services 96

Salesforce Marketing Cloud

OCTOBER 19, 2023

When it comes to great customer service, your contact center plays an important role. We found that 94% of customers say a positive customer service experience makes them more likely to make a purchase again. Yet, only 13% of customers say they can get their issues solved with little effort.

Efficiency 104

Efficiency Contacts Automation Work Management 104