60 Marketing Acronyms Every Industry Pro Should Know
Hubspot
JUNE 19, 2014
CPL: Cost-per-Lead. NPS: Net Promoter Score. To calculate NPS, subtract the percentage of customers who would not recommend you (detractors, or 0-6) from the percent of customers who would (promoters, or 9-10). WOM: Word-of-Mouth. Learn more about creating a powerful WOM marketing strategy here. Learn more here.
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