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How Size Matters in the Social Media ROI Debate

Convince & Convert

CPC, eCPM, and CPS are your bread and butter. That’s the wise way to go, but it involves accepting (possibly even promoting) the inherent limitations of social media. Find a way to measure and assess marketing responses that’s right for the channel you’re using – and stick with it.

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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

CPC: Cost-per-Click (See PPC). NPS: Net Promoter Score. To calculate NPS, subtract the percentage of customers who would not recommend you (detractors, or 0-6) from the percent of customers who would (promoters, or 9-10). WOM: Word-of-Mouth. Learn more about creating a powerful WOM marketing strategy here.