42 Digital Marketing Trends You Can’t Ignore in 2020
Single Grain
DECEMBER 6, 2019
80% of businesses want chatbots by 2020: Many customers prefer interacting with chatbots as they are responsive 24/7, give answers promptly, accurately recall your entire buying history, and never lose patience. In addition, people expect businesses to have a presence on messaging apps because it’s a direct and easy way to interact with them.
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